Inside Sales Team Lead
At a glance
Senior Sales Leadership role at vegaamericasinternalapplications. Newport Beach · no salary stated · we estimate $134,000–$195,593 across the United States.
vegaamericasinternalapplications has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Cover for the Inside Sales & Office Manager by overseeing inside sales and other team members when they are away
- Coach colleagues, handle employee concerns, and refer unresolved matters to the manager and HR
- Check customer applications against equipment fit, delivery, price, and performance needs, while assessing request risks under current terms
- Help resolve model-code, pricing, commission, and credit-hold questions, and provide related information
- Issue VEGA equipment return authorizations, decide credits and exchange terms within guidelines, and start quality reports
What you bring
- A bachelor's degree, or an equivalent mix of education and work experience
- Experience using a CRM system
Who this fits
This role suits someone who can combine inside sales work with team coverage, coaching, and day-to-day issue resolution. The lead duties are added to an existing inside sales position, and you step in when the Inside Sales & Office Manager is away.
From the employer
The Inside Sales Team Lead in the remote offices will be responsible for the Inside Sales and other team members when the Inside Sales & Office Manager is out of the office. These duties are in addition to the existing Inside Sales position role. Other duties may be assigned.
What you’ll do:
- Resolves employee issues or submits unsettled issues to Inside Sales Manager and HR for action.
- Coaches Team members
- Promptly communicate any potential problems, incidences, or occurrences effecting the daily operations and management of the department to the Inside Sales Manager.
- Evaluate customer application information and assure requested equipment is compatible with customer- defined performance, delivery, and price parameters based on customer request.
- Demonstrate an understanding and ability to apply current industry Terms and Conditions to evaluate the risk impact to customer requests.
- Assist Inside Sales to clarify model codes and equipment descriptions, address price deviations, make commission assignments, resolve credit holds, and provide other information as required.
- Issue timely and detailed Material Return Authorizations (MRA’s) for VEGA equipment only (nuclear repair requests referred to parts/repair department).
- Make decisions regarding issuance of credits and creation of special exchange terms, using defined VEGA guidelines. Initiate internal quality reporting process via electronic quality system.
What you'll need:
- Bachelors degree OR equivalent combination of education and experience
- CRM System experience
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