Cost Revenue Analyst
Mid-level Revenue & Sales Operations role at Vapi. San Francisco · full-time · $165,000–$185,000 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- Track cost of revenue and gross margin to clarify current margin performance
- Break down cloud, infrastructure, inference, and telephony spend to find trends and outliers
- Build cost-per-minute and cost-per-call models tied to infrastructure usage and revenue
- Work with Engineering on data-led ways to reduce unit costs
- Forecast COGS, explain margin variances, and support leadership reporting
What you bring
- Four to eight years in FP&A, cost analysis, or financial analysis
- Experience with unit economics and cloud or infrastructure cost analysis
- Strong Excel skills and financial modeling ability
- Careful, detail-focused work style with comfort collaborating across teams
- Infrastructure-heavy or usage-based company experience, plus cloud cost or BI tools familiarity, is helpful
Who this fits
You’ll fit if you enjoy owning cost and margin analysis while working closely with Engineering and leadership. The role is full-time and hybrid in San Francisco. Experience in an infrastructure-heavy or usage-based business is helpful but not required. The listed salary is $165,000-$185,000 per year
From the employer
Vapi (/ˈVɑːpi/):
Voice AI that resolves, not transfers
Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life
Trusted by 1 million developers building the future of voice agents
Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised
Cost Revenue Analyst
Vapi (/ˈVɑːpi/):
Voice AI that resolves, not transfers
Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life
Trusted by 1 million developers building the future of voice agents
Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised
Try talking to Vapi now!
Why We’re Hiring
You'll own cost-of-revenue analysis end to end - helping us understand and improve gross margin and unit economics across our usage-based infrastructure.
What you'll do
30 Days: Foundation & Discovery
Track and analyze COGS / cost of revenue and gross margin: Gain a comprehensive understanding of current margin profiles.
Analyze cloud / infrastructure / inference / telephony costs: Deconstruct the primary cost drivers to identify trends, outliers, and initial areas for investigation.
60 Days: Building & Collaboration
Build cost-per-minute and cost-per-call models and unit economics: Develop granular models that link infrastructure consumption directly to revenue-generating activity.
Partner with Engineering on infrastructure cost optimization: Collaborate on actionable improvements to lower unit costs based on the data models built in the previous month.
90 Days: Strategy & Forecasting
Forecast COGS in the operating plan: Apply historical data and efficiency learnings to create accurate, reliable future cost projections.
Support gross margin reporting and variance analysis for leadership: Provide executive visibility into margin performance, explaining drivers of variance to inform strategic business decisions.
Who You Are
4–8 years in FP&A or cost / financial analysis
Comfort with unit economics and analyzing cloud / infrastructure costs
Strong Excel / financial modeling skills
High attention to detail and comfort working cross-functionally
Experience at an infrastructure-heavy or usage-based company a nice to have
Familiarity with cloud cost tooling and data / BI tools a nice to have
Why Vapi:
Generational impact: Build the human interface for every business
Ownership culture: 70% of the company are previous founders
Kind team: The founders, Jordan and Nikhil, are Canadians
Tier-1 Investors: YC, KP seed, Bessemer Series A
What We Offer:
Real stake: We offer a competitive salary and excellent equity ownership
Comprehensive health coverage: medical, dental, and vision plans
Team love: We love hanging out, and we do quarterly off sites
Flexible time off: take what you need
More: catered meals, transportation, gym, and a $10k annual L&D budget
Salary Range: $165,000 - $185,000
Vapi is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive team.
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