Scientific Implementation Manager - APAC
Mid-level Solutions & Sales Engineering role at Uncountable Inc.. Singapore, Hong Kong, Australia, Japan, APAC · full-time · $120,000 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- Lead scientific rollouts of the Uncountable platform for customers in APAC and China
- You'll reshape customer data and configure templates and scientific workflows for end users
- You'll run customer demos, meetings, scientific reviews, and data-gathering sessions
- You'll manage implementation timelines and turn customer needs into product improvements
What you bring
- Fluency in English and Mandarin
- A master's degree or at least two years in chemistry, biology, materials science, chemical engineering, or a related field
- Hands-on comfort working with data in Excel; Python or other coding experience helps
- The ability to explain advanced technical ideas clearly and communicate with empathy
- Willingness to travel up to twenty percent of the time
Who this fits
You'll suit a fast-moving, project-based role that puts you in front of customers and engineering teams while building toward business development. The work is designed for someone who can understand scientific research, organize complex data, and adapt platform workflows to different R&D users. This role supports customers across APAC and China and includes travel of up to twenty percent.
From the employer
Uncountable is seeking a scientific implementation manager to support our Customers in APAC/China with a breadth of scientific experience to bring into a career in business development. The scientific implementations role at Uncountable leverages your scientific understanding and problem solving skills to bring both the scientist and their science into the Uncountable ecosystem.
In this role you will (1) lead scientific implementation of the Uncountable platform (2) restructure and contextualize customer data and (3) use real-world customer experience to drive product development so we can build the best possible data structuring tool for R&D. It is fast paced, project oriented, customer and engineering facing role. This position demands a sophisticated breadth of scientific knowledge, impeccable communication skills, and the ability to empathize both emotionally, scientifically, and organizationally with a variety of users spanning the R&D landscape.
Within 30 days you will take ownership of experimental understanding and ingestion of onboarded customers. You will work with both the customer success and sales team to expertly configure data templates and scientific workflows within the platform to the end-user.
Within 60 days you will begin to lead meetings and demos with new customers, running scientific due diligence, acquiring new data, and running through iterations of the platform configuration with the customer.
Within 90 days you will take ownership of the implementation process for a new and potential customers. You will lead demos, orchestrate meetings, set timelines, and advocate for new product development to meet the unique needs of our most exciting customers.
Salary: 90-120K USD Per Year, in addition to performance bonus and equity
Relevant Experience, Skills, and Preferences
Requirements: Fluent in English and Mandarin
Master's degree or 2+ years experience in some scientific field (chemistry, biology, materials science, chemical engineering, or related fields)
Affinity and familiarity working with data in Excel (Python or other coding skills a plus)
Comfort distilling and effectively communicating advanced technical concepts
Willingness and ability to travel up 20% of the time
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