Business Development Manager - Japan

TrustYou trustyou.com Open · verified Sep 24, 2026

Hybrid Tokyo Full-time Manager Business Development

At a glance

Mid-level Business Development role at TrustYou. Tokyo · full-time.

Pay not stated

RoleBusiness Development

SeniorityManager

LocationTokyo

WorkplaceHybrid

EmploymentFull-time

PostedDec 11, 2025 · 9mo ago

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Find and qualify new prospects through targeted outbound outreach in your assigned Japan sales territory
Run deals end to end, from initial lead qualification through negotiation, contract signing, and order receipt
Showcase TrustYou products by phone, webinar, and on-site presentations to potential clients
Plan and attend seminars and exhibitions, using them to create new sales opportunities
Build proposals and quotations while improving the handoff from negotiation to completed order

What you bring

At least three years in business development and corporate sales
Business-level English, with Korean fluency providing an additional advantage
Previous hospitality experience is useful but not required
Hands-on experience with Salesforce CRM and comfort using sales tools

Who this fits

This role suits a self-starting salesperson who can stay persistent, energetic, confident, and effective under pressure. You'll work from Tokyo in a hybrid setup, collaborate with international colleagues, and coordinate with Marketing and Sales Operations. The position is focused on acquiring clients in Japan and presenting to prospects by phone, online, and on-site.

From the employer

TrustYou is a leading AI-driven hospitality platform dedicated to transforming guest experiences and empowering businesses to thrive. With a multicultural team of over 150 professionals working remotely across the globe, we are on a mission to help companies grow by achieving customer excellence. At TY, our culture continually evolves and is shaped by the people who work here. We embrace an open feedback culture, focusing on continuous improvement and customer excellence. Every team member's unique voice contributes to our collective success, fostering an environment where we test, learn, and improve together. Our products enable our customers to make guests happier, increase customer lifetime value and save unnecessary costs. Customer Experience Platform (CXP): AI-powered insights for exceptional guest experiences. Improve service quality based on surveys and reviews across the web, respond to all feedback with the help of AI, and market your reputation. Customer Data Platform (CDP): AI-powered customer data management for more direct bookings. Merge and master customer data, manage consent, and transform insights into effective marketing, personalized journeys, and higher lifetime value. AI Agents: Intelligent, always-on agents that boost productivity and reduce operational costs. Available 24/7, they provide instant, personalized recommendations, answer inquiries, and optimize direct booking conversions. Learn more about TrustYou at www.trustyou.com If you share our passion for customer happiness and believe in the power to make an impact, you're in the right place. Join us in our mission to revolutionize the hospitality industry through innovation and excellence. Position: Business Development Manager - Japan Location of the role: Tokyo As a Business Development Manager at TrustYou, you are responsible for acquiring new clients within your assigned sales region and introducing them to our products. You closely cooperate with our international team and together you will be responsible for the achievement of our strategic sales goals. You will be part of our international Business Development Team. As our ideal candidate, you come with extensive experience in the hospitality industry and sales experience. You convince us with your excellent communication skills (both oral and written), your resistance to stress and your positive mindset.

In your role, you will make an impact by….

Making cold outbounds to targeted customers.
Owning an entire sales cycle from qualifying leads to closing.
Presenting and selling TrustYou Products to potential clients on the phone, in webinars and on-site.
Conducting negotiations and closing contracts
Planning and managing seminars and exhibitions
Attending seminars and exhibitions to generate leads
Optimizing the process from initial negotiations to order receipt
Preparing proposal materials and quotations
Collaborating with Marketing and Sales operations teams

You are a perfect fit, if you …

Have a minimum of 3 years of Business Development and corporate sales.
Have prior experience in the hospitality industry is a plus, but not a must.
Have business level English language skills. Fluency in Korean language is a BIG plus.
Possess excellent interpersonal skills with colleagues and clients
Possess the personal qualities of a winner – self-starter, get-it-done, energetic, persistence, confident decision maker.
Are flexible and eager to work in a team of young aspiring professionals
Enjoy using sales tools
Are experienced in Salesforce CRM.

And most importantly, what's in it for you...

Working in a global, diverse, and collaborative team
On-going career development, training, and coaching
Six days for learning & development
Celebrate in style at our team events (in-person and virtually)
Social benefits and perks based on location

TrustYou is an equal-opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of gender, background, religion, orientation, age, or ability.