Snr Communications & Engagement Officer

Transport for NSW transport.nsw.gov.au Open · verified Sep 20, 2026

Macquarie Park Mid-level Communications

Mid-level Communications role at Transport for NSW. Macquarie Park.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Build integrated communication plans for roads, major infrastructure and public transport projects
Link frontline teams with organisational priorities and project results through clear messaging
Coordinate communication across a complex infrastructure agency while reducing duplicated effort
Work with senior communicators and varied stakeholders on internal updates, frontline messages and campaigns

What you bring

You turn complex material into clear, engaging messages
You bring experience in communication planning, stakeholder engagement and content creation
You work collaboratively across many stakeholder groups in fast-moving, high-profile settings
Your background includes government, infrastructure, transport or large corporate environments

Who this fits

You’ll suit a collaborative communicator who can connect operational work with strategic priorities and keep employees informed. The permanent role is based in Macquarie Park, with hybrid arrangements subject to the TfNSW workplace presence policy. Flexible work options may also be available.

From the employer

You see the big picture, you’ve always worked on a grand scale, and now you’re ready to re-focus on grand impact.

You're ready to help shape our narrative. Your expertise will amplify the impact of initiatives, foster public trust and ensure our stakeholders are engaged and empowered by what we do.

In this role, you'll:

Support the delivery of end-to-end integrated communications strategies for Roads and Major Infrastructure/ Public Transport Projects. You will shape and deliver engaging communication strategies that connect frontline teams with key organisational priorities and project outcomes. Navigate a complex and high-profile infrastructure environment, driving clear, consistent and coordinated communications while identifying opportunities to strengthen collaboration, improve engagement and minimise duplication across the agency.

You will partner with senior communications professionals and diverse stakeholders to develop targeted internal communications, weekly frontline messaging and integrated campaigns that inform, engage and align employees.

This is a Grade 7 Permanent position based in Macquarie Park. There are hybrid working arrangements in place. TfNSW Workplace presence policy applies.

For more information on this position and business unit, view the role description and information pack.

About you

You're recognised as a collaborative communicator skilled at translating complex information into clear compelling messages, and excel working across multiple stakeholder groups to deliver integrated communication outcomes in a fast-paced, high-profile environment.

Your communication planning, stakeholder engagement and content development expertise, gained within government, infrastructure, transport or large-scale corporate environments, will see you excel in delivering impactful communications that support operational excellence and strategic priorities.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

Flexible work options may be available. Learn more via Flexible work options and policy

Apply today

Applications close 11:59 PM Sunday 20 September 2026

For more information about this role, please contact CHRISTINA.PARK@TRANSPORT.NSW.GOV.AU.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Learn more about how to apply via Our recruitment process | Transport for NSW