Account Manager
At a glance
Manager-level Account Management role at TransPerfect. South Korea-Seoul · full-time.
Pay not stated Account Manager salary
growthroles summary, based on the employer's posting.
What you'll do
- Find potential clients through online research, referrals, trade show lists, directories, and direct investigation
- Build and maintain detailed prospect spreadsheets, then send daily outreach using current contact information
- Cold call prospects, develop new-business tactics, and negotiate pricing and deadlines with clients
- Explain the translation workflow, pricing rationale, turnaround expectations, and competitor information
- Coordinate with Production and check in after delivery to protect quality, detail, and client satisfaction
What you bring
- A bachelor's degree or an equivalent qualification is required
- You have taken sales opportunities from finding leads through closing business
- You can show consistent success against sales targets
- Fluency in both English and Korean, plus strong written and spoken communication
Who this fits
This role suits someone who can support existing accounts while pursuing new business through research, outreach, negotiation, and follow-up. You'll work from the Seoul, Korea, Republic of office and need strong problem-solving, analytical, interpersonal, and time-management skills. The role requires fluency in English and Korean.
From the employer
TransPerfect Is More Than Just a Job…
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.
The position of Account Manager is responsible for serving as the first level of support to existing clients and developing new business relationships.
DESCRIPTION
- Research prospective clients through several strategies including internet research, trade show lists, referrals, various professional directories and personal investigation
- Create accurate spreadsheets of prospective client data including names, titles, phone numbers, addresses and various other information
- Generate daily mailings to prospective clients using updated and accurate spreadsheets
- Cold call prospective clients
- Creatively problem solve to improve current new business development strategy Negotiate rates and deadlines with prospective and current clients
- Educate prospective and existing clients regarding the translation process, including TransPerfect’s rates, justification for turnaround time and competitors’ information
- Liaise with Production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product
- Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service
- Research and understand all industries that TransPerfect markets to including industry leaders, current events and any other pertinent data
- Complete all other tasks that are deemed appropriate for the role and assigned by the manager/supervisor
REQUIRED SKILLS
- Excellent written and verbal communication skills in English along with the official language of home office
- Excellent problem solving and analytical skills Strong interpersonal skills Effective time management skills
REQUIRED EXPERIENCE
- Minimum Bachelor's degree or its equivalent
- Proven sales life cycle experience - lead generation through business closing
- Proven track record in achieving sales targets
- Fluency in English and Korean
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