Account Manager
At a glance
Manager-level Account Management role at TransPerfect. London · full-time · no salary stated · we estimate £52,500–£96,000.
TransPerfect has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Find prospects through cold calls, online research, and trade shows, then develop new client relationships
- Work with sales management to qualify, advance, and close opportunities with prospective clients
- Explain TransPerfect services to clients while supporting existing B2B accounts and managing expectations
- Coordinate with Production Management on customer support, pricing, and contract-related matters
- Study each client’s business and industry to uncover opportunities and deliver stronger service
What you bring
- A bachelor’s degree or equivalent qualification is required
- You can communicate exceptionally well in spoken and written English
- You can use Microsoft Office, including Word, Excel, PowerPoint, and Outlook
- You can build lasting relationships and use analysis for revenue projections, budget monitoring, and calculations
- You can commute to the London office five days each week
Who this fits
This role suits someone interested in strategic business development or client services who can manage competing tasks in a fast-moving setting. You’ll need to work effectively across different backgrounds and cultures, collaborate with a team, solve problems proactively, and maintain a high service standard. The job is office-based in London five days per week.
From the employer
TransPerfect Is More Than Just a Job…
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.
TransPerfect is the world's leading provider of language services and technology solutions. With over 100 offices worldwide, we partner with global industry leaders, including Fortune 500 companies, to deliver translation, localization, and business solutions across diverse industries.
The Account Manager is responsible for developing new business relationships and serving as the first level of support to existing B2B clients.
Position responsibilities:
Develop an effective understanding of the capability, benefits and competitive advantages of TransPerfect’s services
Identify prospective customers and individual organizations to focus on sales activities
Develop new client relationships via cold calling, Internet, and trade shows
In coordination with Sales Management, identify, qualify, develop and close sales opportunities
Promote and educate clients regarding TransPerfect’s services
Provide customer support and manage client expectations in liaison with the Production Management Team
Manage and control pricing and contractual issues by developing a thorough understanding of company procedures
Take an active role in learning about each client’s industry, business needs and company culture to identify new business opportunities and provide a high level of service
Perform other special projects or duties when required
Required skills, experience and qualifications:
Interest in or previous experience in Strategic Business Development and/or Client Services/Account Management
Ability to build and maintain relationships
Superior written and spoken communication skills in English
Good analytical skills needed to project revenues, monitor budgets and other necessary calculations
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Minimum Bachelor’s Degree or its equivalent
Ability to commute to our London office 5 days per week.
Most importantly, the ideal candidate must demonstrate ability to: multitask in a fast-paced environment, work well with people from a variety of different backgrounds and cultures, build strategic relationships with clients and co-workers, work as part of a team, take active measures to solve problems and commit to a high level of service
Desired skills and experience:
Previous Account Management experience is beneficial
By applying, I confirm I have read and accept TransPerfect's Privacy Policy: https://www.transperfect.com/about/data-privacy-recruiting
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