Account Manager
At a glance
Manager-level Account Management role at TransPerfect. London · full-time · no salary stated · we estimate £52,500–£96,000.
TransPerfect has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Build new relationships with French-speaking clients for TransPerfect Legal Solutions
- Find target organizations and reach prospects through calls, online research, and trade shows
- Qualify sales opportunities with sales management, then help move them through closing
- Support clients, set expectations, and coordinate delivery issues with Production Management
- Handle pricing and contract matters while identifying further opportunities within client accounts
What you bring
- You communicate exceptionally well in both English and French, in writing and conversation
- A bachelor's degree or equivalent qualification is required
- You can use Microsoft Word, Excel, PowerPoint, and Outlook proficiently
- You bring interest or experience in strategic business development, client services, or account management
- You can forecast revenue, track budgets, and complete other account calculations accurately
Who this fits
This role suits someone comfortable combining new-business outreach with ongoing client support in a busy, multicultural team environment. You must be able to work from the London office five days each week. You will need to manage multiple priorities, build client and colleague relationships, solve problems proactively, and maintain a high service standard.
From the employer
TransPerfect Is More Than Just a Job…
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.
TransPerfect is the world's leading provider of language services and technology solutions. With over 100 offices worldwide, we partner with global industry leaders, including Fortune 500 companies, to deliver translation, localization, and business solutions across diverse industries.
Position Summary:
The Account Manager is responsible for developing new business relationships and serving as the first level of support to existing clients. This role will specifically focus on selling our TransPerfect Legal Solutions to French-speaking clients.
https://www.transperfectlegal.com/
Position responsibilities:
Develop an effective understanding of the capability, benefits and competitive advantages of TransPerfect’s services
Identify prospective customers and individual organizations to focus on sales activities
Develop new client relationships via cold calling, Internet, and trade shows
In coordination with Sales Management, identify, qualify, develop and close sales opportunities
Promote and educate clients regarding TransPerfect’s services
Provide customer support and manage client expectations in liaison with the Production Management Team
Manage and control pricing and contractual issues by developing a thorough understanding of company procedures
Take an active role in learning about each client’s industry, business needs and company culture to identify new business opportunities and provide a high level of service
Perform other special projects or duties when required
Required skills, experience and qualifications:
Interest in or previous experience in Strategic Business Development and/or Client Services/Account Management
Ability to build and maintain relationships
Superior written and spoken communication skills in English and French
Good analytical skills needed to project revenues, monitor budgets and other necessary calculations
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Minimum Bachelor’s Degree or its equivalent
Ability to commute to our London office 5 days per week.
Most importantly, the ideal candidate must demonstrate ability to: multitask in a fast-paced environment, work well with people from a variety of different backgrounds and cultures, build strategic relationships with clients and co-workers, work as part of a team, take active measures to solve problems and commit to a high level of service
Desired skills and experience:
Previous Account Management experience is beneficial
By applying, I confirm I have read and accept TransPerfect's Privacy Policy: https://www.transperfect.com/about/data-privacy-recruiting
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