Account Manager
At a glance
Manager-level Account Management role at TransPerfect. London · full-time · no salary stated · we estimate £52,500–£96,000.
TransPerfect has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Find target organizations and generate new client conversations through calls, online research, and trade shows
- Qualify sales opportunities with sales leadership, then help move them through to closed business
- Explain TransPerfect services to prospects and clients while uncovering needs within their industries
- Support current accounts, set expectations with production teams, and address pricing or contract matters
- Study client businesses and cultures to spot additional opportunities and maintain strong service levels
What you bring
- You have an interest in, or prior experience with, strategic business development
- You can build and sustain client relationships with strong spoken and written English
- You can use Microsoft Word, Excel, PowerPoint, and Outlook confidently
- You bring solid analytical ability for revenue projections, budget tracking, and related calculations
- A bachelor’s degree or equivalent qualification is required
Who this fits
This role suits someone who can balance prospecting, account support, commercial details, and several priorities in a fast-moving setting. You should work effectively with varied backgrounds and cultures, collaborate with a team, and take practical steps to resolve issues. The position is based in London.
From the employer
TransPerfect Is More Than Just a Job…
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.
About TransPerfect
TransPerfect is the world's leading provider of language services and technology solutions. With over 120 offices worldwide, we partner with global industry leaders, including Fortune 500 companies, to deliver translation, localization, and business solutions across diverse industries.
Position Summary:
The Account Manager is responsible for developing new business relationships and serving as the first level of support to existing clients.
Position responsibilities:
Develop an effective understanding of the capability, benefits and competitive advantages of TransPerfect’s services
Identify prospective customers and individual organizations to focus on sales activities
Develop new client relationships via cold calling, Internet, and trade shows
In coordination with Sales Management, identify, qualify, develop and close sales opportunities
Promote and educate clients regarding TransPerfect’s services
Provide customer support and manage client expectations in liaison with the Production Management Team
Manage and control pricing and contractual issues by developing a thorough understanding of company procedures
Take an active role in learning about each client’s industry, business needs and company culture to identify new business opportunities and provide a high level of service
Perform other special projects or duties when required
Essential skills and experience:
Interest in or previous experience in Strategic Business Development
Ability to build and maintain relationships
Superior written and spoken communication skills in English
Good analytical skills needed to project revenues, monitor budgets and other necessary calculations
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Minimum Bachelor’s Degree or its equivalent
Most importantly, the ideal candidate must demonstrate ability to: multitask in a fast-paced environment, work well with people from a variety of different backgrounds and cultures, build strategic relationships with clients and co-workers, work as part of a team, take active measures to solve problems and commit to a high level of service
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