Service Sales Engineer
At a glance
Mid-level Solutions & Sales Engineering role at Trane Technologies. Helsinki · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Grow aftersales revenue by developing durable customer relationships across Finland
- Find service sales prospects, shape proposals, explain solutions, and negotiate with customers
- Sell maintenance plans, start-ups, digital services, retrofits, replacements, and other service offerings
- Help customers with technical and commercial questions, and uphold service quality in every interaction
- Visit customer sites as needed, track sales results, and coordinate project scope and pricing internally
What you bring
- A technical or business degree, such as mechanical, electrical, energy, or aeronautical engineering
- Three or more years selling services or technical equipment to business customers, preferably in industrial settings
- Professional-level Finnish and English, plus practical HVAC knowledge and experience
Who this fits
This suits a self-directed sales professional who enjoys technical customer conversations, prospecting, and building ongoing relationships. The role is based virtually in Finland, with customer site visits when needed, including outdoor and equipment-room settings. You will work independently and collaborate with colleagues when not meeting customers.
From the employer
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
Learn about our benefits designed for you to Thrive at work and at home.
We boldly go.
Where is the work:
Virtual
What's in it for you
We are looking for a Service Sales Engineer to drive business growth in Finland by building long-term relationships with customers and delivering high‑value HVAC service solutions.
In this role, you will identify service sales opportunities, prepare proposals, support customers both technically and commercially, and ensure seamless customer experience. Your focus will be on promoting energy‑efficient, reliable solutions and strengthening customer loyalty.
In this role, we expect you to have an entrepreneurial mind-set as your first priority will be to ramp-up our service business. For this, you will have a world class product and service portfolio, already sizeable product installs base, proven Trane aftersales business model, and strong team to support you.
What you will do
- Develop aftersales business by building and maintaining long-term customer relationships
- Identify sales opportunities and prepare service proposals, present solutions to customers and lead negotiations.
- Sell Trane’s whole portfolio of service offering including but not limited to maintenance agreements, start-ups, digital services, retrofits, replacements
- Provide technical and commercial support to customers, ensuring comprehensive and professional service.
- Build trust and maintain high service quality in all customer interactions.
- Conduct site visits, when necessary, which may include outdoor and mechanical/equipment room environments.
- Report key sales metrics regularly and monitor market trends to identify new opportunities.
- Work closely with internal teams to ensure accurate project scoping, pricing, and integration of equipment, controls, and service
- Achieve the service sales targets and other business development goals
What you will bring
- Technical degree ex. Mechanical Engineering, Electrical Engineering, Energy Engineering, Aeronautical Engineering,Business or a related discipline
- Minimum 3 years of experience in B2B service sales or technical equipment sales, ideally within industrial environments
- Full professional proficiency in both Finnish and English
- HVAC working experience and knowledge
- Strong interest in technical topics and ability to explain technical concepts to customers
- A self-motivated and proactive sales professional with a hunter mindset, driven to exceed sales targets and build long-term customer relationships.
- Ability to work independently with minimal supervision and manage tasks effectively with a high degree of ownership.
- Strong communication and influencing skills, combined with high integrity and the ability to adapt to changing priorities.
- Highly organized, autonomous, and comfortable working in a dynamic sales environment.
- A customer-focused mindset, with a strong preference for direct customer engagement; when not meeting customers, active collaboration with colleagues in the office is expected.
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
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