Senior Agency Partner Manager

We've built beautiful, always-on, radically affordable brand tracking - taking an old-school $100k+ market research product and making it 10x easier to use and 10x more affordable. We're now tracking in 25+ markets and trusted by over 1,000 brands globally, including some of the most exciting consumer companies around.

Agency partnerships is core to how we grow - they bring new customers, actively use our platform to drive client growth, and are true ambassadors of the Tracksuit brand. We’ve built an incredible ecosystem of agencies who love using and representing Tracksuit, and have designed a partner experience to drive true value to their business.

As one of Australasia's fastest-growing startups, we have assembled a world-class team of kind, ambitious, and sharp people. We're still in a high-growth phase, expanding fast across the US, UK, and ANZ - and there's real opportunity to shape how we do this.

Are you Tracksuit’s new Senior Agency Partner Manager

As the fifth member of our ANZ Partnerships team, you will play a pivotal role in developing our Partner Network and determining how Tracksuit shows up across the Agency Partnerships landscape. This opportunity will see you focused on sourcing, growing and managing partner relationships between Tracksuit and agency partners across Australia & New Zealand, as well as strategic planning and collaboration with agency partners on all promotional activities.

As our Senior Agency Partner Manager, you will motivate cross-functional teams involved in partnership activities by providing guidance and direction.

The Important Bits:

The role will work alongside our Senior Agency Partner Manager, Strategic Agency Lead, Community & Engagement Manager and will report into our Regional Partner Lead, based in Sydney, Australia.

As our Senior Agency Partner Manager you will be responsible for:

• Actively seeking out new business opportunities & clearly communicating/presenting our unique value proposition to drive viable business outcomes for partners across Australia & New Zealand
• Onboarding, enablement and ongoing engagement of partners.
• Nurturing of existing high value partner accounts in order to drive customer referrals, while adding value to existing partners via strategy and insights
• Establish and drive key performance indicators and metrics to track and measure the effectiveness of partnership efforts and performance, as well as deploy tactics to reach key metrics
• Utilise nurture tactics such as QBRs (Quarterly Business Reviews) and regularly evaluate the performance of agency partnerships and adjust strategies based on performance metrics and feedback
• Working closely with our global partnerships team, as well as with our Sales/Growth, Customer, Marketing, Product & Research Teams.

That’s the role, so who are you?

• We’re looking for an engaging, strategic and thoughtful human to speak the language of agencies and be a true champion of our partners and customers’s brands; so you will naturally have an excellent understanding and hands-on experience across the agency landscape in Australiasia.
• You’ll love building 1:1 relationships and will be well equipped with excellent communication & presentation skills with the ability to adjust content, tone, language and presentation collateral to suit a range of internal and external stakeholders.
• Negotiation skills and great commercial acumen; you’ll be motivated by revenue growth and come from an agency account or new business, direct sales, strategic or channel partnerships background and have a good understanding of budgets.
• This role wears lots of hats (sales management, relationship management, marketing, ops) and you need to be comfortable getting your hands dirty, but you’ll also take a broad strategic view and come up with ideas and strategies to drive engagement at scale.
• A kind, smart and genuine human with a growth mindset.
• You thrive in fast-paced environments and, as an early team member, are excited at the prospect of having a tangible impact on Tracksuit’s culture.
• You understand why investing in brand is critical to a business’ success (and why it’s important to track, i.e. why Tracksuit exists!)

Why join us at Tracksuit?

We're one of Australasia's fastest growing startups, with a real and growing share of the global brand tracking market. Our product serves 25+ countries and over 1000+ consumer brands worldwide. We have fun and vibrant offices in some of the best cities you can find; New York, London, Sydney and Auckland.

We're a tight-knit, supportive and ambitious team, driven to empower companies to use brand to drive success. Our culture thrives on transparency, trust, learning and constant development.

Underpinning the experience are our great benefits, including:

⦿ Compensation: competitive market-rate remuneration, reviewed regularly with a strong focus on fairness and transparency.

⦿ Employee Share Option Program (ESOP): so that everyone on the team shares in Tracksuit's success.

⦿ Health and wellbeing: annual wellness bonus, access to EAP (employee assistance programme), and generous annual leave.

⦿ Parental benefits: paid parental leave and support for a smooth return to work.

⦿ Learning and development: annual L&D budget plus opportunities for growth, mentorship and exposure.

⦿ Flexible working: office-first culture with flexibility to support balance and performance.

Most importantly, when you join, you'll get an epic Tracksuit that reflects our vibe. We're built for speed and comfort, we're fun and informal, and we're practical and ready for anything.

🐾 FYI, we're pet-friendly in principle and practice, with the occasional four-legged visitor adding to the charm, not the chaos.