Forex CFD Account Manager (Fintech)
Mid-level Account Management role at TMGM. Sydney · full-time · A$70,000–A$80,000 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- Promote TMGM products and services to help grow sales
- Build client pipelines independently and develop relationships that support lasting partnerships
- Serve clients promptly across communication channels and resolve their issues
- Coordinate with internal teams to provide reliable service
- Work toward KPIs and sales goals while learning FX markets, platforms and products
What you bring
- At least one year of experience in the Forex industry
- Background in customer service, sales, inbound or outbound support, consulting, or a similar customer-facing field
- Comfort with frequent outbound calls and communication tailored to different audiences
- Working knowledge of financial markets, trading platforms, and related products
- English proficiency; Mandarin, Thai, Vietnamese, Malay, Indonesian, or Filipino is preferred
Who this fits
You’ll suit a proactive, results-focused person who takes ownership, handles obstacles, and wants to build a long-term career in Forex. The role is marked onsite in Sydney, while the posting also names New South Wales and Melbourne. It is listed as full-time, though the benefits section also mentions part-time and full-time arrangements.
From the employer
Forex CFD Account Manager (Fintech)
Location: New South Wales and Melbourne, Australia
Employment Type: Full time
Salary: $70,000 - $80,000
About the Company
TMGM stands at the forefront of online trading and investment services, proudly serving as Chelsea FC's Official Regional Online Forex and Trading Partner in Asia Pacific. With a global presence and offices spanning three continents, TMGM has earned its reputation as a trusted CFD trading provider. We embody excellence through a commitment to regulatory compliance, technological innovation, and unparalleled customer service.
Your Impact and Contribution
As an account manager at TMGM, your primary focus will be driving sales for our products and services with a potential earning of $70K-$80K at your first year. You will be able to provide clients with exceptional service across all communication channels. Your role will involve the following:
Sales Growth:
· Assist in driving sales by promoting and selling TMGM's products and services.
· You can independently use your strong sales skills to identify and generate client pipelines.
· Build and nurture relationships with clients to foster long-term partnerships.
Client Service:
· Deliver exceptional customer service across various communication channels to ensure client satisfaction.
· Please respond quickly and professionally to client inquiries and resolve issues effectively.
· Collaborate with internal teams to ensure the delivery of high-quality services to clients.
Performance and Goal Orientation:
· Work towards specific Key Performance Indicators (KPIs) to meet or exceed sales targets.
· Please expand your knowledge about the markets, FX industry, and TMGM's platforms and products.
· Strive to achieve team and individual metrics, contributing to overall success.
Requirements
- We seek highly motivated individuals to kick-start or advance their careers in the Forex industry-minimum one year of experience in the Forex industry. Previous exposure to customer-focused environments such as customer services, sales, outbound/inbound support, consulting, or similar fields would be advantageous. Great willingness to learn practical financial knowledge and professional skills.
- Comfortable making high outbound calls and engaging with diverse buyers. You should possess confident communication skills or be motivated to enhance your communication abilities.
- Strong ownership of your responsibilities. You are proactive in addressing challenges, displaying a problem-solving mindset. You are a diligent worker, driven to achieve results, fearless when faced with obstacles, and hungry to start a rewarding career.
- Excellent overall communication abilities, including modifying approaches to suit various audiences.
- Proficiency in English, any other Asian languages, Mandarin/Thai/Vietnamese/Malay/Indonesian/ Filipino language are highly preferred.
- Strong knowledge of financial markets, trading platforms, and related products.
Benefits
At TMGM, our vision goes beyond providing a platform for trading; we aspire to empower our clients with the best trading conditions. We leverage industry-leading and cutting-edge innovative platforms to ensure that your trading experience is nothing short of exceptional. Our relentless commitment to research and development continually pushes the boundaries of liquidity and usability, giving you the tools you need to thrive in an ever-evolving financial landscape.
What We Offer
· Uncapped commission structure with truly uncapped earning potential.
· Both part-time and full-time options, allow you to tailor your work arrangement to your lifestyle.
· Various development paths, empower you to unlock your full potential and pave your way to a successful career.
· A top-class workspace that inspires creativity and collaboration.
If you are dedicated to a long-term financial career in this industry, TMGM provides the perfect platform for success. Regardless of your location, if you are eager to be part of our unique and growing team, seize this opportunity and apply now!
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