Sales Operations Specialist
At a glance
Mid-level Revenue & Sales Operations role at Tito's Handmade Vodka. Austin · contract.
Pay not stated Revenue & Sales Operations salary
growthroles summary, based on the employer's posting.
What you'll do
- Enter and revise order details in inventory and distribution systems to support accurate fulfillment
- Collect submitted sales orders through customer portals and record them in the ERP
- Coordinate order tracking and changes with customers, freight forwarders and internal shipping teams
- Obtain international trade certificates and work with internal teams on compliance records
- Keep ERP and process documentation accurate while following applicable trade rules
What you bring
- At least three years in order management, sales operations or customer service operations
- Practical ERP experience entering and maintaining orders, including changes, holds and transaction reviews
- Experience transferring portal and EDI orders into ERP records and reconciling the details
- You manage high order volumes carefully against fixed shipping and documentation deadlines
Who this fits
This mid-level contract role suits someone who can work independently and communicate clearly with customers, distributors and internal teams. The engagement is expected to last about six months and is onsite in Austin.
From the employer
About the Company:
Built on a dream and distilled in Austin, Texas, Tito’s Handmade Vodka has been bringing people (and dogs) together over the last two decades. Tito’s Handmade Vodka has gained a reputation for its high-quality vodka, charitable contributions, and its goal to make people happy while making the world a better place.
About the Engagement:
We are seeking a temporary team member to provide Sales Operations support for approximately six months. Services will include order management, ERP transaction review, customer coordination, and related operational activities. The Specialist will coordinate with designated internal teams and external partners to support accurate and timely order fulfillment.
Scope of Services:
· Accurately enter and update orders and related information in inventory and distribution systems.
· Work directly with customers and internal departments for order tracking and adjustments as needed.
· Retrieve sales orders from customer portals and enter them into the ERP system.
· Coordinate with customers, freight forwarders, and internal shipping teams to support order fulfillment.
· Follow applicable industry regulations and U.S. and international trade requirements.
· Secure necessary certificates for international trade from various government entities.
· Coordinate with internal departments to review and provide required compliance documentation.
· Maintain accurate ERP records and related process documentation.
· Must be able to work independently and resolve or escalate issues as necessary.
· Ability to work independently and proficiency with ERP systems.
Requirements
· 3+ years of experience in order management, sales operations, and customer service operations.
· Hands-on proficiency in entering and maintaining sales orders in an ERP system (SAP, Microsoft Dynamics, NetSuite, Oracle, or similar), including order changes, holds, and transaction review.
· Experience retrieving orders from customer or distributor portals and EDI platforms and reconciling them against ERP records.
· Strong attention to detail with the ability to manage high order volumes accurately against fixed shipping and documentation deadlines.
· Clear, professional communicator comfortable working with customers, distributors, and internal stakeholders
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