Senior Account Manager - Closed Ended - Corporate Services

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Key responsibilities of a Manager

• The Manager will lead the Team in any project, assignment, task or required submission in relation to their assigned allocation and any other ad-hoc duties as assigned which may include internal and external deliverables.
• Responsible for all operational aspects of Unit deliverables including effective management of the resources and activities.
• Ensure high quality service delivery within Unit.
• Oversee, review and monitor work done by the Unit members.
• Review timesheets, identify, and take actions for spare capacity v/s overloaded staff.
• Provide regular updates on all operational aspects of Unit deliverables to senior management.
• Identifying training needs and communicate to senior management.
• Show understanding of business risks in the Global Business Sector (GBS) and approach day to day work with a risk minimization mind-set.
• Proactively identify areas of operational risks, prescribe actions to mitigate risk, and escalate accordingly.
• Ensure companies in the portfolio comply with legal and regulatory requirements as per Mauritius Companies Act, Financial Services Act 2007, Code of Corporate Governance, Data Protection Act 2017, Securities Act 2005 and other Acts & Regulations while supporting governance and administrative functions.
• As a Manager overseeing closed end funds, must ensure compliance with several key requirements with respect to licensing and regulatory filings with the Financial Services Commission and other Authorities.
• Be on top of all requirements for an effective Closing of a Closed End Fund.
• Service Closed End Funds at their different life stages, ensuring compliance and operational efficiency throughout: Formation & First Closing, Investment & Operational Phase, Exit & Fund Closure.
• Be familiar with different types of distributions Closed-end funds in Mauritius can undertake and corporate actions needed.
• Perform customer due diligence (CDD) as per AML Code and maintain an updated list of CDD for all companies.
• Attend client meetings, internally and externally when required.
• Enroll in Discussion Forums or other network groups to keep up to date on matters related to Global Business Sector.
• Sign off on bank account opening and ensure that banking transactions undertaken are within the company's scope of business.
• Diligent review of board packs and ensure high quality deliverables.
• Ensure transactions which require the approval of shareholders are backed by shareholders resolution or dispensation received.
• Diligent review of applications for certificate of current standing, certificate of good standing and issue of certificate of incumbency.
• Effective handling of incorporation documents and follow up with ROC/ FSC for timely receipt of licence where required.
• Effective handling of restructure, merger, re-domiciliation, transfer and winding up of companies.
• Manage client relationships and service delivery for allocated clients and/or functions, ensuring that client requirements and requests are met consistently to the highest standard and within deadlines and that clients are satisfied with their level of service.
• Have regular meetings with team members to ensure team objectives are met.
• Diligently perform Performance Appraisal of team members by comparing objectives and actual achievements based on facts.
• Demonstrate application of customer driven approach and coach team members.
• Assume responsibility and take initiatives.
• Ability to provide constructive feedback on time to allow personal and professional development.
• Participate in training programs.
• Assisting in a culture of continuous process improvement. Involvement in, review and implementation of plans to further develop the Unit.

Skills / experience

• 8-9 years of working experience in the Global Business Sector or an audit firm would be an advantage.
• Holds a degree with a recognized institution.
• ACCA or ACA or any other relevant professional studies.
• Demonstrate a client service mindset when servicing the client.
• Proficient in MS Office (Microsoft Word, Excel).
• Good written and spoken communications skills.
• Able to multi-task, prioritize and manage time effectively.
• Excellent organizational and interpersonal skills.
• Goal-oriented and an organized team player.
• Quick learner and able to adapt in different work environment.
• Able to work under pressure.

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.