Customer Solutions Engineering Site Lead (IST, Bay Area, CA)
At a glance
Senior Solutions & Sales Engineering role at Teradyne. Sunnyvale · $140,900–$225,500 base.
growthroles summary, based on the employer's posting.
What you'll do
- Lead the onsite software, hardware and mechanical engineers, setting priorities and keeping ownership clear
- Coordinate customer software release testing with product management and quality engineering so systems are ready for production
- Keep lab equipment, system setups and infrastructure working for development, troubleshooting and verification
- Investigate customer test-program issues across hardware and software, then coordinate fixes and verification
- Define new-device needs with the customer and guide tailored solution design, integration and verification
What you bring
- A degree in electrical, mechanical or systems engineering, or equivalent experience
- At least ten years in semiconductor capital equipment, including three years leading complex multidisciplinary projects
- You can lead teams and influence stakeholders, including people who do not report to you
Who this fits
This senior role suits an experienced engineering lead who can coordinate multidisciplinary teams and serve as the customer’s onsite technical contact. You must be local to the Bay Area position; relocation is not offered. Expect travel to global customer sites of about ten percent during critical deployments.
From the employer
We are the global test and automation specialists, powering next-generation technologies through sophisticated solutions. Behind every electronic device you use, Teradyne's test technology ensures your device works right the first time, every time! Our portfolio of automation solutions help manufacturers to develop and deliver products quickly, efficiently and cost-effectively. Together, Teradyne companies deliver manufacturing automation across industries and applications around the world!
We attract, develop, and retain a high-performance workforce, comprised of people with diverse backgrounds and a shared drive for excellence. We strive to foster a positive and inclusive work environment that helps employees, and communities, thrive.
Customer Solutions Engineering Site Lead
Bay Area, CaliforniaOur Purpose
TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.Opportunity Overview
As the Customer Solutions Engineering Site Lead, you will lead a small onsite multidisciplinary team of Software Quality Engineering, Mechanical, Hardware, and Software engineers responsible for delivering and supporting customer-specific System Level Test solutions. You will serve as the primary onsite engineering interface between the customer and internal teams, driving technical execution, customer readiness, and successful deployment.- Lead, mentor, and coordinate the onsite multidisciplinary engineering team, establishing priorities, ownership, accountability, and a culture of technical excellence.
- Partner with Software Product Management and Software Quality Engineering to plan testing and delivery of customer software releases and ensure production readiness.
- Maintain onsite lab systems, test equipment, configurations, and infrastructure to support development, troubleshooting, and verification.
- Lead investigation and resolution of customer test program interactions with hardware and software, coordinating root-cause analysis, corrective actions, and verification.
- Partner with the customer to define requirements for new devices and lead the definition, design, integration, and verification of change kits and customer-specific solutions.
- Serve as the primary onsite engineering contact, working across Product, Platform, Applications, Project Management, Support, and Manufacturing to communicate status, manage technical risks, and drive commitments to closure.
All About You
We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you’re ready to join us in this mission, take a closer look at the minimum criteria for the position.- Bachelor’s or Master’s degree in Electrical, Mechanical, or Systems Engineering OR equivalent experience.
- 10+ years of experience in semiconductor capital equipment, including 3+ years in a leadership role managing complex multidisciplinary projects.
- Demonstrated ability to lead teams and influence stakeholders at all levels, including team members outside of direct reporting relationships.
- Strong analytical and problem-solving skills with the ability to develop practical, data-informed solutions to complex technical challenges.
- Exceptional communication skills with the ability to convey complex technical information clearly across customer, technical, and non-technical audiences.
- Ability to navigate complexity, manage priorities, and drive projects effectively in a dynamic customer environment.
- Willingness to travel to global customer sites approximately 10% for critical deployment phases.