Solutions engineer
At a glance
Mid-level Solutions & Sales Engineering role at BREVIAN. Sunnyvale · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Show customers how the product works through demos tailored to their specific business context
- Configure agents, applications, integrations, datasets and workflows for individual customer use cases
- Help new customers complete setup, maintain connecting code, and expand usage through follow-up discussions
- Test newly released features, build internal agents, and turn findings from demos into product feedback
- Create demo videos, documentation and reusable templates for features and customer scenarios
What you bring
- At least four years delivering technical projects or programs in data or AI
- Hands-on Python programming plus experience connecting data with applications and working on AWS
- Experience with prompting methods and prompt chains, with LLM exposure viewed favorably
- Background in customer-facing pre-sales, technical architecture, customer success or consulting
- Accountability for managing technical projects, stakeholders, resources and customer accounts
Who this fits
You’ll suit a mid-level, customer-facing individual contributor role that combines technical delivery, demos, integrations and product feedback. The work fits someone comfortable building with AI products, supporting enterprise use cases and managing customer relationships through setup and ongoing check-ins.
From the employer
BREVIAN's mission is to empower enterprises to deliver next-level customer experiences, business efficiencies and product innovations through the use of AI by making it trusted, safe and ubiquitous. We do this by delivering an AI platform that enables users to build AI agents that can analyze, reason, act and learn based on natural language instructions.
We are seeking to hire our first solutions engineer. This is a great opportunity to work on the cutting edge of Generative AI technology with an experienced and proven team as well as with enterprise customers on real enterprise use cases.
Position overviewAs the first solutions engineer at BREV/ΛN you will be responsible for showcasing the product to customers and crafting demos relevant to the customer’s context. You will help shape the product through your feedback using and building with the product.
Key Responsibilities
Customer pre-sales demos
Setup BREV/ΛN Agents with applications and integrations for use cases relevant to the specific customer
Setup sample datasets and workflows specific to each use case
Record demo videos to post on social media
Product delivery post sales
Guide customers through their first setup
Build and maintain any glue code between BREV/ΛN and other applications
Weekly check ins with customers
Grow usage by identifying new use cases and opportunities
Testing and feedback
Test the features of the product as they are released in dev
Work closely with product teams to provide feedback from testing and demos
Build agents that we can use at BREVIAN
Help develop documentation and templates specific to features and use cases
Qualifications
4+ years of experience where you have been accountable for technical project / program delivery within the domain of Data / AI
Experience working with LLMs is a plus
Experience with integrating data and applications
Experience working on AWS
Experience with prompting techniques and working with prompt chains
Programming experience in Python
Experience in a customer-facing pre-sales / technical architecture / customer success, or consulting role
Technical project management including account, stakeholder and resource management accountability
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