Specialist: Enterprise Business Development
At a glance
Mid-level Business Development role at Telkom. Centurion.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Run the sales cycle for your enterprise customers, from opening opportunities through to closing business
- Set account and client plans, then track progress against revenue goals and strategic milestones
- Build customer and partner relationships, and work with colleagues to sell new solutions to current and prospective clients
- Review customer contracts and delivery outcomes, checking satisfaction and finding ways to improve the experience
- Use competitor and technology updates to shape sales plans, while managing budgets, processes and strategic risks
What you bring
- You have a business, commerce or telecommunications qualification, or a Grade 12 certificate with the required sales experience
- You bring at least five years of relevant experience, or seven years if qualifying through the Grade 12 route
- You have ICT sales experience, including customer-facing or external consulting work as specified for your qualification route
Who this fits
This mid-level role suits someone with a hunter’s approach who can manage enterprise accounts and pursue revenue targets. You’ll report to senior management and have no more than five people within your span of control. You must be willing to travel and work flexible hours, and be able to work under pressure.
From the employer
Structural Information
Job number: 10031377
Job title: Specialist: Enterprise Business Development
Job grade: S5
Group/ BU: Openserve
Division: Openserve
Span of control: 0-5
Reports to: Senior Management
Core Description
Responsible for the management of the full sales cycle for the defined Enterprise vertical and customer base. The role is accountable for achieving and exceeding the full revenue target as well as capitalising on working relationship for business growth and improving Openserve’s image.
Job Responsibilities
- Formulate and implement a strategic plan that accounts for current and future market forces and movements. This must include milestones that drive the company to achieve its strategic objectives.
- Develop, review, communicate, monitor, and execute an effective client strategy.
- Establish and enhance relationships with strategic customers and partners, with the aim of creating market dominance.
- Ensure a customer and sales-oriented mindset is implemented.
- Drive customer experience improvement.
- Conduct regular reviews of long-term customer contracts to assure deliverables and gauge customer satisfaction levels.
- Effectively manage sales activities to meet agreed targets and corporate objectives, within the agreed budgets.
- Network and collaborate with colleagues to sell new enterprise solutions to existing and prospective clients to achieve growth targets.
- Keep abreast of competitor activity and technological developments; integrate this knowledge into Sales planning.
- Develop an account plan and manage accounts by monitoring the level of client satisfaction at regular intervals or after each significant delivery of a product or service.
- Manage the effectiveness of all processes, including the identification and mitigation of strategic risk.
- Establish and foster a culture of performance excellence and transformation.
Core Competencies
FUNCTIONAL KNOWLEDGE/ SKILLS
Business Acumen; Financial Management; Enterprise and System Integrator Market; Leadership; Project Management; Telecommunication Industry; Openserve Infrastructure; Openserve Policies; Portfolio value chain, Support and Customer Portfolio Management; Conceptual Ability; Cross Functional Teamwork; Leadership Communication; Visionary Thinking; Presentation techniques, and Report writing
COMPETENCIES (BEHAVIOUR)
Business Orientated; Decisive; Open Mindedness; Proactive; Customer Focus; Supportive Ability to cultivate and build relationships, must have a hunter’s mentality
Certifications
- Relevant Certification will be an advantage
Education
NQF 6: National Diploma/ Advanced Diploma/ Certificate in Business/Commerce or TelecommunicationOR NQF 4: School leaving qualification: National Certificate (Grade 12)/ National Senior Certificate/ National (vocational) CertificateExperience
5 Years relevant experienceOR 7 years experienceAdditional Information
Qualifications and experience:
- Qualification preferably in Business/ Commerce, Sales & Marketing or Telecommunication and 2 years’ ICT sales experience.
- Experience in Marketing/ ICT (Telecommunication)/ business strategy and/or analysis/ Technical Product Development, of which 2 years is customer facing/ consulting to external Marketing environment will be advantageous
OR
- Grade 12 and a minimum of 7 years’ ICT sales experience
- Experience in Marketing/ ICT (Telecommunication)/ business strategy and/or analysis/ Technical Product Development, of which 2 years is customer facing/ consulting to external Marketing environment will be advantageous
Special Requirements
- Willing to travel
- Willing to work flexible working hours
Physical Requirements
- Work under Pressure
Key Stakeholders
- Openserve customers
- Network and Technical Operations
- Business Strategy
- Legal and Regulatory Services
- Commercial Operations
- Marketing
- Pricing
- Finance
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