Italian speaking Sales Development Representative - Google Ads Products
At a glance
Entry-level Sales Development role at Teleperformance Spain. Barcelona · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Call prospective customers to present and sell Google Ads-related services
- Build and refresh customer records, including detailed call outcomes and responses
- Follow up consistently while handling customer questions and needs
- Review competing offerings and shape sales approaches for Italian prospects
- Grow the customer base by consolidating new business opportunities
What you bring
- At least fourteen months of sales and customer-contact experience
- C2 Italian plus solid spoken and written English
- Working CRM experience for logging interactions and supporting sales activity
- Knowledge of Italian business culture, regional variation, major industries, and basic business privacy rules
Who this fits
You’ll suit a junior sales role focused on Italian businesses, outbound calling, CRM discipline, and customer follow-through. The position is based in Barcelona and uses a hybrid schedule for full-time work of thirty-nine hours weekly. You’ll need to work independently with some supervision while bringing a proactive, customer-focused team approach.
From the employer
Join our dynamic team at TP Spain in vibrant Barcelona and work on an exciting project with Digital Marketing Ads — a game-changing tool for businesses everywhere! This role is tailored for individuals who can navigate the complexities of the Italian market, targeting companies with high potential and a tech-focused environment.
Responsibilities:
- Make outbound customer calls to promote and sell services.
- Create, maintain, and update a customer database with complete information.
- Consolidate and build the customer base.
- Record outbound call history and customer responses in detail.
- Ensure consistent customer follow-up.
- Monitor competitors’ products or services and develop selling strategies.
- Handle customer needs and inquiries.
Requirements
- Language Skills: C2 level of Italian. Good level of English (oral and written).
- Experience: 14 months sales experience and customer interaction. Ability to learn and adapt quickly.
- Able to perform tasks independently with some supervision.
- CRM Skills: proficient CRM experience, comfortable with using CRM software to track customer interactions and assist in sales processes.
- Communication Skills:
- Business Acumen: solid business acumen, able to understand business principles and contribute to operational improvements.
- Personal Skills: Proactive and motivated. A customer-oriented team player.
Specialized Skills Italian Market:
- Italian Market Knowledge: understanding of the Italian business culture. Knowledge of regional differences within Italy, recognizing the particularities of each area to tailor sales strategies.
- Familiarity with the key sectors of the Italian economy, identifying business opportunities and understanding the specific needs of each industry.
- Italian Communication: ability to communicate with Italian professionals, both in formal and informal settings, adapting the communication style to the context and the interlocutor.
- Understanding of the nuances of Italian business language, using appropriate terminology and avoiding cultural misunderstandings
- Italian Legal Knowledge: basic knowledge of Italian business regulations and data privacy laws.
Desirable Skills
- Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
- Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
- Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
- Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
- Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
- Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
- Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
- Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification
Benefits
- Full-time (39 hours/week) hybrid position in Barcelona
- Salary of 21.080€ gross/year + up to 3.720€ gross/year in bonus.
- Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project.
- Private Health Insurance.
- Continuous skill development and certifications. Specific sales training.
- Clear career growth opportunities supported by coaches and a motivating team environment.
- Engaging workplace with bi-weekly, monthly, or quarterly contests and dynamic business casual culture.
- Prime office location at the World Trade Center, Barcelona, surrounded by the sea.
Diversity, Equity & Inclusion
TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.
Application Process: If you possess customer-centric skills, a talent for sales, and excel in a dynamic environment, apply now to join our team and make a significant impact in the Italian market!
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