Account Manager, Enterprise
At a glance
Manager-level Account Management role at Telefonica Tech. Belfast · full-time · no salary stated · we estimate £42,648–£83,000 across the United Kingdom.
Telefonica Tech has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Grow existing enterprise accounts while protecting customer relationships and meeting sales, revenue and profit goals
- Find IT product and service cross-sells, then carry each opportunity from first discussion through closing
- Shape proposal pricing, discounts and margin models, and present commercial recommendations to customers
- Track customer, deal and relationship details in Salesforce while monitoring competitors and supporting retention
- Coordinate with purchasing, finance, project delivery and other teams to get products and services delivered
What you bring
- You have account management or sales experience in IT or technology
- You can point to results meeting or beating sales goals and growing existing customer relationships
- You understand how pricing, profitability and margins affect commercial decisions
- You have used CRM software to track opportunities and customer engagement
Who this fits
This role suits an experienced technology account manager who can balance customer relationships with commercial targets and manage several priorities independently. The position is based in Belfast with a mix of home, office and client work, and requires travel elsewhere in the UK when needed.
From the employer
Account Manager, Enterprise
Belfast - mix of WFH and office/clients
Why This Role?
Take ownership of an established portfolio of customers and turn strong relationships into sustainable commercial growth.
You'll retain and develop existing enterprise accounts, identify cross-selling opportunities and manage deals from initial opportunity through to completion. Working closely with sales, purchasing, finance and project delivery teams, you'll play a key role in driving revenue growth while delivering an excellent customer experience.
What You'll Be Doing
- Manage and grow a portfolio of existing enterprise customer accounts
- Achieve and exceed agreed sales, revenue and profit targets
- Build trusted relationships with customers and key vendor Account Managers
- Identify cross-selling opportunities across IT products and services
- Take ownership of opportunities and progress deals through to completion
- Prepare the commercial elements of customer proposals, including pricing, discounts and margin modelling
- Deliver engaging sales presentations to both new and existing customers
- Monitor competitor activity and support customer retention strategies
- Maintain accurate customer, opportunity and relationship data within Salesforce
- Work closely with Purchasing, Finance, PMO and other internal teams to ensure successful delivery of products and services
What We're Looking For
Essential
- Previous Account Management or Sales experience within the IT or technology sector
- Proven track record of achieving or exceeding sales targets
- Experience managing and growing existing customer relationships
- Strong commercial awareness with an understanding of pricing, profitability and margins
- Experience using CRM systems to manage opportunities and customer engagement
- Excellent communication and stakeholder management skills
- Strong organisation, planning and time management skills
- Customer-focused approach with a passion for building long-term relationships
- Ability to work independently and manage multiple priorities effectively
- Resilient, proactive and results-driven mindset
- Willingness to travel to the rest of the UK when needed
Desirable
- Experience using Salesforce CRM
- Experience working with technology vendors and partners
- Knowledge of IT products, services or managed services
- Experience delivering customer presentations and commercial proposals
- Experience working closely with purchasing, finance or project delivery teams
Why This Opportunity Stands Out
- Manage an established customer portfolio with genuine growth potential
- Own the full sales lifecycle from opportunity identification through to deal completion
- Develop relationships with customers, technology vendors and internal specialists
- Gain exposure to a broad range of IT products and services
- Combine relationship-led account management with commercial ownership and sales growth responsibility
- Play a visible role in customer success, retention and business growth
Primary Keywords
IT Account Manager, Technology Account Manager, Account Management, IT Sales, Technology Sales, Customer Retention, Account Growth, Account Development, Revenue Growth, Profit Growth, Salesforce, CRM, Cross-Selling, Stakeholder Management, Commercial Management, Enterprise Accounts
At Telefónica Tech, we believe inclusion is the bridge that empowers everyone to be their authentic selves. We celebrate and respect our differences because diversity drives innovation and makes us stronger.
Be yourself with us, and feel that you belong.
We welcome applicants from all backgrounds and identities regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, and sexual orientation.
We are also committed to equity, accessible hiring practices, and creating an inclusive culture through many means including TogetHer (Women's network) and our Employee Resource Groups which include Diversity and Inclusion, Telefónica Tech Pride, Neurodiversity, ELEVATE (African and Caribbean heritage network), and Sustainability.
We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.
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