Sales Operations Coordinator

Title: Sales Coordinator
Company: TECO Partners
State and City: Florida - Jacksonville- Open to other Peoples Gas locations in Florida
Shift: 8 Hr. X 5 Days

Keep Sales Moving Through Accuracy, Service and Strong Coordination

Are you highly organized, detail-oriented, and comfortable working with sales data, contracts, reports, invoices, and multiple business systems?

Do you enjoy being the person a team can count on to keep important processes moving and solve problems when something does not look right?

TECO Partners is seeking a Sales Coordinator to support regional sales teams and help ensure sales agreements, customer documentation, commissions, invoices, reporting, and administrative processes are completed accurately and efficiently. You'll work closely with Account Managers, sales leadership, vendors, marketers, contractors, and other business partners while using systems such as INFOR CRM and SAP to support day-to-day sales operations.

This opportunity is a strong fit for someone who enjoys combining sales support, data accuracy, reporting, customer service, problem-solving, and process coordination in a collaborative environment.

What You'll Do

Support Sales Agreements & Data Quality

You'll help ensure sales agreements and documentation are accurate and ready for internal and external processing. Responsibilities include:

• Perform quality assurance and quality control reviews for product-line sales using INFOR CRM.
• Review contracts and sales opportunities for accuracy and compliance with established guidelines.
• Identify documentation errors and coordinate corrections with Account Managers before approval.
• Research issues involving unpaid commissions and uncollected revenue.
• Support sales involving natural gas, energy consulting/gas management, gas marketing, water heater programs, and other product lines.

Create Sales Reports, Dashboards & Business Insights

You'll support sales leaders with reporting and analysis that helps them understand business performance.

• Assist with monthly sales reports and dashboards.
• Compile and analyze information for special projects.
• Use spreadsheets to organize and evaluate business data.
• Prepare reports and presentations, including materials for executive and leadership audiences.
• Support the creation of INFOR groups that help sales teams effectively manage business opportunities.

Support Commissions, Payroll & Sales Reporting

• Prepare monthly commission and payroll reports for regional sales staff.
• Validate information for accuracy while maintaining appropriate confidentiality.
• Assist with monthly sales signing reports.

Process Invoices & Support Vendors

You'll help keep vendor and service-provider transactions moving by:

• Validating and processing service-provider invoices in SAP.
• Creating purchase requisitions and obtaining required approvals.
• Auditing invoices for accuracy.
• Researching vendor and dealer invoice concerns.
• Helping resolve invoice discrepancies and conflicts.
• Coordinating with gas marketers on vendor performance and contract-related issues.

Support Sales Teams, Dealers & Business Partners

• Provide guidance and training on INFOR, new processes, procedures, and new-hire activities.
• Support the Gas Advantage Dealer Program and help ensure required invoice and documentation procedures are followed.
• Respond to online natural gas availability inquiries and route opportunities to the appropriate regional team member.
• Coordinate meetings, training activities, and regional travel.
• Maintain administrative procedures and related documentation.

Who You'll Work With

You'll have regular interaction with people throughout the business, including:

• Regional Sales Managers, Account Managers, Sales and Marketing Services, Company leadership, Other internal business partners

You'll also communicate with external partners such as:

• Customers, Marketers, Vendors, Contractors, Gas Advantage Dealers, Industry associations

What Success Looks Like

You'll thrive in this position if you:

• Pay close attention to the details in contracts, invoices, reports, and sales data.
• Enjoy researching discrepancies and finding solutions.
• Can balance multiple priorities without losing accuracy.
• Communicate clearly with sales professionals, leaders, vendors, and business partners.
• Are comfortable learning and working across several business systems.
• Take ownership of your work and follow through on commitments.
• Enjoy helping others understand processes and systems.
• Look for practical ways to make sales support processes easier and more efficient.

Required Qualifications

Education

• High School Diploma or equivalent fron an accredtied institution is required.

Experience

• Minimum ­­­­­­3 years of direct work experience performing the Duties & Responsibilities of this position.

Required Knowledge, Skills & Abilities

Strong communication and presentation skills required. Must be able to refer to documentation or manuals/guidelines to resolve issues and have a basic foundation of process to provide some general assistance. Must have good computer skills with proficiency in Microsoft Word and Excel. Must be able to resolve a variety of issues/topics of fairly routine and non-routine nature with some independence. Proficient in SAP, CRM, CRB, ERP, INFOR, Microsoft Word, Excel, PowerPoint, Adobe Acrobat Pro.

Preferred Qualifications

Education: Associates Degree

How We Work

Our competencies describe the behaviors we value and how we work together every day.

• Puts Safety First – Protect people and the environment every day
• Be Curious & Adapt – Welcome change and keep learning
• Create Value for Customers – Build relationships and deliver quality work
• Be Accountable & Respectful – Do what’s right and follow through
• Foster Strong Teams – Build trust through teamwork and help people grow

Working Conditions

Travel to other sites or locations as needed. Overtime eligible; based on business need

Incident Response Assignment

Our community relies on Peoples Gas to respond swiftly and effectively to all types of incidents, including but not limited to major storm events (e.g., extreme cold, tropical storms, hurricanes), gas leaks, equipment failures, environmental hazards, and other emergencies that may impact public safety or service continuity.

Peoples Gas depends on each team member to fulfill their primary and/or alternate roles and responsibilities during such incidents. As a Team Member of Peoples Gas, you will be assigned an Incident Response Assignment, receive training related to your role, and may participate in mock drills or exercises simulating various emergency scenarios.

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