Account Manager (Client Servicing)
At a glance
Manager-level Account Management role at Tech in Asia. Singapore, Singapore · contract.
Pay not stated Account Manager salary
growthroles summary, based on the employer's posting.
What you'll do
- Guide client relationships from onboarding through wrap-up, acting as their main contact and responding to changing needs
- Plan and deliver integrated content, media and event campaigns with internal teams and external partners
- Turn client goals into creative briefs, then coordinate production and keep projects moving
- Use campaign benchmarks to assess results and present clients with reports on performance, ROI and partnership value
- Grow accounts by pursuing renewals and reselling, while keeping client records and project milestones current
What you bring
- At least three years in client servicing, account management, marketing or another listed field
- Strong knowledge of content marketing, digital publishing, branded content and campaign measurement
- Excellent written and spoken English, with confidence presenting to clients
- Experience creating creative briefs and post-campaign reports that explain ROI and strategic value
- Hands-on familiarity with CRM, project-tracking and collaboration platforms
Who this fits
This role suits someone who can balance client relationships, campaign delivery and account growth, and who works independently in a fast-moving media and tech setting. It is based in Singapore on a hybrid basis and starts as a one-year contract, with potential to move into a full-time role.
From the employer
Company: Tech in Asia, a member of SPH Media
Position: Account Manager
Reports to: Account Director
Location: Singapore (hybrid)
Employment type: 1-Year Contract (with potential to transition to a full-time role)
Base salary range: SGD 4,000 – SGD 5,500 / month
About Tech in Asia Studios
Tech in Asia Studios connects brands with Asia’s tech community. We deliver integrated media, content, and events that help companies effectively reach Tech in Asia’s audience to meet their marketing, communication, and business goals.
Are You the One?
As an Account Manager for Tech in Asia Studios, you will be tasked with providing top-tier client service, building strong relationships, ensuring delivery excellence, and closing renewal business. Reporting to the Account Director, you bring a passion for client success and the drive to grow accounts.
Your responsibilities cover end-to-end client success, from onboarding, project coordination, and campaign delivery to relationship building, post-campaign reporting, and account growth. You will interface with clients and our internal creative teams daily to ensure campaign success.
The ideal candidate understands and anticipates client needs while collaborating effectively with internal stakeholders across sales, marketing, and creative teams. We are looking for someone who is well-organized, creative, self-motivated, and results-driven.
Key Responsibilities
1. Account Management
- Manage day-to-day client relationships, serving as the trusted main point of contact throughout the account lifecycle.
- Undertake strategic account planning to deeply understand client business goals, audience targeting, and tech ecosystem positioning.
- Proactively communicate project status, manage client expectations, and address scope changes or concerns swiftly.
- Drive account growth and achieve revenue targets through strategic reselling, and renewal management.
2. Project Execution
- Manage and execute end-to-end integrated campaigns (content, media, and events) from onboarding to final wrap-up.
- Collaborate closely with internal stakeholders—including sales, marketing, event operations, and creative teams—as well as external partners to ensure seamless execution.
- Write clear, insight-driven creative briefs that translate client goals into actionable directions for creative and production teams.
- Develop, refine, and optimize internal and external project workflows and processes to drive operational efficiency.
3. Reporting
- Measure campaign performance against content marketing benchmarks and campaign success metrics.
- Compile and deliver high-quality post-campaign reports that showcase ROI, performance insights, and partnership value to key client decision-makers.
- Ensure CRM systems and internal project tools are continuously updated with accurate client data and project milestones.
Requirements
- Experience: 3 years of experience in client servicing, consulting, account management and planning, marketing, branding, or communications/PR strategy (agency or publisher experience preferred).
- Industry knowledge: Deep understanding of content marketing, digital media publishing, branded content, and campaign success metrics.
- Communication: Exceptional written and spoken English skills, with strong presentation abilities.
- Strategic briefing & reporting: Proven ability to craft compelling creative briefs and thorough post-campaign reports that articulate campaign ROI and strategic value.
- Work style: Agile, results-oriented, self-driven, and eager to learn in a fast-paced media and tech environment.
- Systems proficiency: Experience using modern CRMs, project tracking platforms, and collaboration tools.
What We Offer
- Career progression: 1-year contract role with potential to transition into a full-time position.
- Competitive compensation: Base pay ranging from SGD 4,000 to SGD 5,500 per month.
- Industry exposure: Direct exposure to leading brands, startups, tech leaders, and innovators across Asia’s tech ecosystem.
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