TECHNICAL SALES ENGINEER I
At a glance
Mid-level Solutions & Sales Engineering role at TE Connectivity. Bayan Lepas Penang.
Pay not stated Solutions & Sales Engineering salary
growthroles summary, based on the employer's posting.
What you'll do
- Advise customers on TE products and how they can fit the designs they are developing
- Reach prospects by phone and handle customer questions through calls, email and chat, offering technical answers and solutions
- Build small and medium customer opportunities in Salesforce through ongoing contact, while identifying ways to grow revenue
- Coordinate with internal teams and franchised distributors to resolve requests, provide quotes and support order fulfillment
What you bring
- You can speak, write and type in Mandarin
- You bring a technical or business degree, or equivalent experience
- You can organize and finish several tasks on time, with clear communication and problem-solving skills
Who this fits
This role suits an early-career candidate; one to two years of work experience is preferred, and fresh graduates may apply. Mandarin is required.
From the employer
Job Overview
The Solution Center Team supports the Enterprise to drive Customer Growth and Experience and the Distribution Channel business unit to make it easy for our Distribution partners to do business with TE. The organization consists of more than 400 employees who provide global service to both Customers and Distributors and drive growth for the organization.
Be the face and voice of TE Connectivity to drive company growth by delivering an Extraordinary Customer Experience. Make it easy for customers to do business with TE. Make every interaction memorable, enabling deeper relationships. Deliver value to our small and medium customers while resolving all their inquiries. Identify opportunities to generate new business and organic revenue growth. Create a favorable impression and sell the TE brand to strengthen our positioning with customers.
Job Requirements
- Delivers an extraordinary customer experience by technically advising customers on TE products, services, and capabilities to best meet the needs of the customer and the designs they are working on. Sells the value propositions of TE Connectivity products and services.
- Outbound calling (cold and warm) to establish new, high-quality opportunities with prospective customers and contacts.
- Communicate with end customers via various channels such as telephone, email and chat (inbound inquiries) to resolve technical questions and propose options and solutions.
- Liaison with internal support areas including production, sales, engineering, customer care and others as necessary to resolve customer inquiries and requests.
- Nurture and grow small and medium customers pipeline opportunities via Salesforce through regular touch points with end customer.
- Work with TE franchised distributors to provide quotations and order fulfillment.
- Promote TE portfolio of products to drive revenue.
What your background should look like
- Bachelors technical or business degree preferred or equivalent experience
- Demonstrates problem solving skills, influencing abilities, and ability to provide effective feedback
- Strong verbal, written, and presentation skills.
- Proven ability to initiate, organize, and complete multiple tasks in a timely manner.
- Demonstrates ability to share creative and new ideas.
- Consultative selling experience desired.
- Relevant product or industry experience a plus.
- Team player, critical thinker, self-motivator and ability to maintain a proactive positive attitude.
- A passion for serving customers.
- Mandarin speaking, writing and typing is required.
- One to two years working experience is preferred, fresh graduates are welcome for the application as well.
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