TECHNICAL SALES ENGINEER I
At a glance
Mid-level Solutions & Sales Engineering role at TE Connectivity. Bangalore.
Pay not stated Solutions & Sales Engineering salary
growthroles summary, based on the employer's posting.
What you'll do
- Guide customers on TE products and recommend options that fit their project needs
- Answer technical questions through chat, phone, email and web forms, then suggest suitable solutions
- Spot sales opportunities by explaining the value of TE products and services to prospective customers
- Build customer relationships through ongoing contact and follow-up
- Coordinate with sales, engineering and other internal teams to resolve issues and complete customer requests
What you bring
- A degree in engineering or business, or equivalent experience
- Prior work in technical sales or sales engineering, with customer engagement and problem-solving experience
- Strong communication, organization and problem-solving skills
Who this fits
This role suits someone who enjoys customer-facing technical problem-solving and working closely with internal teams. The position is based in Bangalore, India.
From the employer
Job Overview
The Solution Center Team plays a crucial role in driving customer growth and enhancing customer experience for the Enterprise and Distribution Channel business unit. With over 400 dedicated professionals, the team offers global support, helping customers and distributors engage with TE Connectivity, providing expert technical advice and delivering high-quality business opportunities.
Job Requirements
- Provide expert guidance on TE Connectivity products and solutions to support customer projects and address their needs.
- Respond to customer inquiries via various channels like chats, calls, emails and web forms offering technical support and recommending suitable solutions.
- Generate high-quality opportunities by highlighting the value of TE’s products and services to prospective customers.
- Build and maintain relationships with customers through regular touchpoints and follow-ups.
- Work with internal teams (sales, R&D, engineering, quality, customer service, production) to resolve technical queries and fulfill customer requests efficiently.
- Leverage in-depth knowledge of TE products to provide tailored solutions that meet customer requirements.
- Address customer technical challenges and ensure successful project outcomes.
- Gather customer feedback to continuously improve the customer experience and refine internal processes.
Skills
- B. E / B. Tech in Engineering (EEE, ECE, Mechanical, or related field) or Business degree (equivalent experience considered).
- Proven experience in technical sales or sales engineering with a focus on customer engagement and problem-solving.
- Strong problem-solving, communication, and organizational skills.
- Self-motivated, team-oriented, and proactive with a passion for exceptional customer experience.
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