Inside Sales Associate
At a glance
Junior Account Executive role at Sulzer. Phoenix · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Manage assigned house accounts and handle their ongoing sales and service needs
- Send order confirmations and coordinate communications for intercompany projects and transactions
- Keep customers, account sales managers, and operations informed on project status and milestones
- Support customer visits, onboarding, motor-storage commercial work, and weekly production meetings
- Maintain Salesforce and D365 records, including contacts and inactive customer accounts
What you bring
- Communicate clearly in writing and conversation, with strong listening and presentation ability
- Read and speak both English and Spanish fluently
- Balance multiple priorities while managing time and responding to client emergencies
- Work in the office, including overtime and a flexible schedule when required
- Use email, internet tools, data-entry systems, and Microsoft Excel; CRM experience is preferred
Who this fits
This role suits a junior inside-sales professional who can coordinate customers, account sales managers, operations, and internal teams. You’ll work in the Phoenix office and need flexibility for overtime and client emergencies. Spanish and English fluency are required.
From the employer
Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.
About the role
The Inside Sales Representative is responsible for managing assigned house accounts and providing comprehensive sales and customer service support for industrial service projects. This role serves as a key liaison between customers, Account Sales Managers (ASMs), operations teams, and internal stakeholders to ensure smooth project execution, timely customer communication, and efficient account management. Responsibilities include coordinating project-related activities, customer onboarding, order acknowledgments, intercompany transactions, and CRM administration.Responsibilities:
- Manage and develop assigned “House Accounts”
- Order acknowledgments – create and send to the customer as required.
- Coordinate intercompany projects and transactions – communications, project management, invoicing support as required.
- Project related communications (status updates, milestone communications, etc) – Customer/ ASM/ Operations where required
- Support ASM in facilitating customer visits where required (including witness test runs, TDI review, etc)
- Support development of sales process SOP’s and document templates
- Salesforce and D365 admin tasks – inactive customer accounts, house account related contacts, etc
- Participate in weekly production/ WIP meetings – coordinate and communicate sales related actions as required
- Coordinate commercial tasks of customer motor storage – quotes, PO’s, customer documentation where required
- Coordination and support of new customer onboarding
Required Experience:
- Excellent verbal and written communications skills
- Strong listening and presentation skills
- Fluent in reading and speaking both English and Spanish
- Ability to multi-task, prioritize, and manage time effectively
- Required to work in the office including overtime as required
- Required to work flexible and to respond to client emergencies.
- Computer skills including email, internet, data entry and MS Excel
Preferred Experience:
- Experience working with Salesforce.com or similar CRM
- Working knowledge of services of industrial rotating equipment
What we offer you
.What We Offer You
- 15 days of paid time off and 12 company-paid holidays
- 401k plan with a 6% match
- Comprehensive health plan including medical, dental, vision, Life, short-term & long-term disability
- Health savings account matching
- Motivating wellness program
- Employee Assistance Program
- Paid paternal leave
- Gym reimbursement
Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.
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