Sales Representative

substrata Open · verified Oct 4, 2026

Grand Rapids Des Moines Metropolitan Full-time Mid-level Account Executive

At a glance

Mid-level Account Executive role at substrata. Grand Rapids · full-time.

Pay not stated

RoleAccount Executive

SeniorityMid-level

LocationGrand Rapids

EmploymentFull-time

PostedSep 29, 2026 · 5d ago

Also hiring inDes Moines Metropolitan

Role brief

growthroles summary, based on the employer's posting.

What you'll do

Build client relationships and close sales through phone, email, and text conversations
Work assigned inbound leads and make cold calls to prospective clients
Track sales against targets for units, revenue, margins, sales speed, customer growth, and cost controls
Review sales data for trends and pipeline health, then coordinate with sales, marketing, and operations teams
Attend trade shows and industry events, and meet clients on-site when needed

What you bring

At least three years of B2B sales experience
A business degree or a related academic background
Strong written, verbal, and presentation skills, plus organization and follow-through across a sales cycle
Comfort with MS Office or Google Workspace, and prior CRM use; HubSpot is preferred

Who this fits

This mid-level sales role suits someone who can manage a pipeline, follow through on sales cycles, and work toward revenue goals. Expect travel of ten to fifteen percent, including remote-site drives that can last up to six hours and outdoor work in very hot or cold conditions.

From the employer

Job Summary:

Working for Substrata as a Sales Representative, you will have consistent interaction with current and future clients via phone, email, and text to build relationships and close sales. You will be responsible for follow-up on all inbound leads as assigned, as well as completing outbound cold calls to prospective clients. Some travel may be required for the client on-site meetings.

Key Responsibilities:

Consistently look for opportunities to improve sales effectiveness and efficiencies.
Follow up on all assigned inbound and outbound leads assigned
Achieve or exceed annual, quarterly, and monthly goals and objectives including but not limited to, unit sales, revenue volume, margins, sales cycle times, customer growth, and cost controls for your market segments.
Work closely with the Sales Team Lead, Sales Analyst, Marketing and Operations teams within assigned market segments to maximize sales volume, and customer satisfaction.
Compile and analyze data to find trends and build a solid and healthy pipeline.
Attend trade shows or other sales/industry events as needed

Qualifications:

Education: BA degree in Business or related field
Experience:
3 years’ B2B sales experience
Demonstrated excellent verbal and written communication/presentation skills
Excellent interpersonal, critical thinking, organizational, and time management skills
Have a strong work ethic and self-motivation, with a result-oriented and driven to succeed mindset
Must be organized and possess self-discipline to follow through with sales cycles and sales methodology.
Technically proficient, knowledge of MS Office and/or Google Workspace
Experience using a CRM, HubSpot preferred

KPIs-Success in this role is measured through a combination of consistent sales activity, pipeline development and revenue performance.

Physical Demands and Work Environment:

Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
Stationary position, must be able to remain in a stationary position 50% of the time.
10-15% travel
Driving to remote locations for as much as 6 hours in a day
Outdoors in harsh conditions such as extreme heat or extreme cold while on-site.

Equal Opportunity Statement:

We are committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, religion, color, sex, sexual orientation, gender identity or expression, national origin, citizenship status, age, pregnancy, handicap, disability or any other protected status in accordance with the requirements of all federal, state and local laws.