Global Account Manager - London
At a glance
Manager-level Account Management role at Suade. London · full-time · £50,000–£70,000 base.
growthroles summary, based on the employer's posting.
What you'll do
- Research target accounts and markets, then shape sales plans around what prospective clients need
- Keep client queries moving with accurate answers and clear explanations of product and pricing
- Build regular client contact into strong relationships, supporting renewals and customer retention
- Develop tailored proposals for key accounts and introduce relevant products to existing customers
- Track account activity and work with marketing or product teams on initiatives in target regions
What you bring
- At least three years in global account management or a comparable sales or business analyst role
- Strong written and spoken communication, with the ability to build client relationships
- You can present and negotiate effectively, use Excel and PowerPoint, and manage details carefully
- You can travel as required and bring sound commercial judgment, time management and problem-solving skills
Who this fits
This role suits someone with account management or related sales experience who can develop client relationships and tailored sales plans. The position is based in London and requires office attendance four days a week, with some travel. Visa sponsorship is unavailable, including for candidates who may need it later.
From the employer
Suade is a market-leading regtech SaaS company with cutting-edge technology that automates regulatory reporting, compliance and financial risk solutions for financial institutions. Our technology leads the market on most metrics, and we are supported by unprecedented need for new technology to solve complex and growing regulatory burdens. We serve Tier 1 banks across Europe, North America, and Asia.
We are seeking an ambitious Global Account Manager who want to take their skills to the next level in a fast-growing tech company to create a long-term, trusting relationships with our customer.
Salary: £50,000 to £70,000 based on experience, plus 100% OTE.
Please note:
- We are unable to offer visa sponsorship for this role. Candidates who need visa sponsorship now, or will need visa sponsorship in future, will not be considered.
- This is a fully on-site role, based in London. You will be expected to be in our London office 4 days per week. Some travel may be required.
Suade is an equal opportunity employer. We are building a world-class team and we know we need a diverse mix of talented people doing their best work.
Requirements
Responsibilities
- Research target clients/ markets according to business plan
- Contact clients to understand their requirements and work on sales plans
- Ensure prompt and accurate answers to clients’ queries
- Build strong client relationships, through regular communication and good service
- Help to create customised sales plans / proposals for key clients
- Oversee / manage after-sales relationship to retain customers
- Report on the status of account statuss
- Suggest company products/services that maximise client satisfaction for new customers
- Promote new products/services to existing customers
- Suggest company products/services that maximize client satisfaction
- Communicate product and pricing details clearly
- Help to create customized sales plans for key clientsBook-keeping of activities, whether with targets, clients or partners
- Work alongside other departments e.g. marketing or product to develop / foster activity in target regions
Skills and qualifications:
- Min 3 years’ work experience as an Global Account Manager or relevant similar Sales/BA role (experience in the finance, consultancy or ESG sectors specifically would be a plus)
- Strong (verbal and written) communication skills with an ability to build relationships
- Effective presentation and negotiation skills
- Excellent attention to detail
- Proficiency in Excel and PowerPoint
- Understanding commercial principles and ability to deliver excellent customer experience
- Good time-management skills with a problem-solving attitude
- Must be able to travel
Additional skills that would be an advantage:
- Experience in the finance, consultancy or ESG sectors specifically would be a plus
- Experience with CRM software (e.g. Salesforce)
- Previous Business Analyst experience will be an advantage.
- Spanish would be a plus, but not essential
Benefits
- 25 days' holiday + public holidays
- Flexible holiday: choose when you take your holidays by swapping bank holidays if you would like
- Additional tenure-based holiday: an extra day of annual leave for every year of service after 2 years
- Monthly social events
- Annual ski trip and residential offsites
- £500 ‘work from home’ set up budget when you join
- £500 personal training & development budget per year
- Enhanced maternity and paternity leave (subject to conditions)
- Company pension (Nest)
- Perkbox benefits plan
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