Marketing Operations Manager

Stripe Open · verified Sep 10, 2026

India, Bangalore Manager Marketing Operations

Mid-level Marketing Operations role at Stripe. India, Bangalore .

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Hire, guide and grow a team of marketing operations associates and campaign leads
Keep global campaign production on track, including handoffs across regions
Sync with EMEA and AMER counterparts on email practices, workflows and policies, flexing your hours as needed
Support Marketo workflows, performance marketing, and event analysis
Tighten operations processes and make core cycles reportable

What you bring

A decade or more working in marketing operations
At least five years running teams, plus experience coaching campaign producers
Six-plus years hands-on with Marketo or similar, knowing campaign architecture deeply
A record of end-to-end programs that measurably improved operations
Strong analytical chops and clear written and verbal communication

Who this fits

This suits an experienced marketing operations leader who enjoys both managing people and rolling up their sleeves on production. You'll coordinate across regions, so flexible scheduling for EMEA and AMER overlap is expected. Based in India. Comfort with autonomy, ambiguity and a fast-moving environment helps.

From the employer

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

As the Stripe user base and global footprint grow dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand the Stripe portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams. We strive to deliver frictionless experiences for all of our users, whether they are an independent business, startup, SMB, or enterprise, and our mission is to provide all Stripe users with the best support experience possible.

What you'll do

You'll recruit, manage, and develop a group of Marketing Operations Associates and team leads that are focused on delivering repeatable, measurable programs and campaigns targeted on spend optimization, producing highly qualified leads, improving the customer experience, and increasing retention. You'll lead the team supporting the Stripe Marketing Operations and are comfortable jumping in to perform production duties, especially in times of need. You'll cultivate the happiness of your team members while guiding them to excel, through feedback, coaching, mentoring, and advocacy within the organization. This means helping to set team goals and using metrics to efficiently measure and guide team performance in pursuit of those goals. You'll have a strong operations mindset, move quickly, and be passionate about delivering an incredible user experience.

Responsibilities

Recruit, lead, develop, and coach a high-performing team of Marketing Operations Associates and Campaign Producers
Partner with global counterparts in EMEA and AMER, necessitating flexible scheduling for cross-regional alignment on email marketing success, best practices, process, workflows, policies, execution, and enablement
Project manage marketing campaign production across the globe, including managing handoffs
Support Marketo workflows, performance marketing operations, and event analysis
Ensure reportability of core operations cycles
Optimize Marketing Operations processes

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

10+ years relevant work experience in Marketing Operations
5+ years of experience in leading teams
6+ years of hands-on experience in Marketo (or similar) with a deep understanding of campaign architecture
Experience leading, mentoring, managing, and developing a team of Marketing Operations Campaign Producers responsible for delivering high-quality work
Experience building strong cross-functional partnerships with Marketing and internal technical support teams
Experience leading end-to-end execution of projects and programs that have significantly improved operations and delivered quantifiable business impact
Strong written and verbal communication skills with a precise talent for articulating challenges, generating insights, and translating them into actionable recommendations
Solid analytical skills and a strong understanding of technical concepts

Preferred qualifications

A startup mentality with a bias to action and the ability to flex in a fast-paced environment
Experience and desire for contributing to developing business infrastructure and aggressively scaling a high-growth business
Experience at highly dynamic, high-growth tech companies
Great service mentality and track record of building positive relationships with peers
The ability to thrive on a high level of autonomy, responsibility, and ambiguity