Customer Experience and Growth Intern
At a glance
Junior Growth Marketing role at Stranger Soccer. Sydney · temporary.
Pay not stated Growth Marketing salary
growthroles summary, based on the employer's posting.
What you'll do
- Host a few football games each week, helping players have a smooth experience on the pitch
- Keep daily business activity moving across marketing, logistics, customer service, sales and hosting
- Run local work that supports player experience, community engagement and growth of the football network
What you bring
- You bring a proactive attitude and strong written and spoken communication
- You’re comfortable engaging customers and leading groups
- A strong interest in football is required
- You live in Sydney and can make it to games in either city
Who this fits
This temporary junior role suits someone who wants practical experience in customer-facing operations and local growth. You’ll coordinate with the NSW business owner and interact with colleagues, customers and other stakeholders.
From the employer
Calling all truly AWESOME people!
About Stranger Soccer
Stranger Soccer (www.strangersoccer.com) is a Singapore-based company experiencing explosive growth. In a few short years, after launching a revolutionary platform and Mobile App for on-demand football, the company has amassed over 50,000 registered users playing hundreds of games a week. It has solved the problem that football is the world's #1 sport, but is difficult for an individual to play. Stranger Soccer makes it as easy as going to the gym or for a jog. Browse. Book a slot. Show up and play. Today, it is the #1 way people play football and futsal in Singapore, and is rapidly expanding internationally via a license partner model, with locations in Australia, India, USA, UAE, and South Africa.
Role and Responsibilities
The selected candidate(s) will be a key member of a small team working at Stranger Soccer NSW, carrying out various initiatives related to game hosting, player experience, community engagement, and growth of the local football network. The position will work closely with the NSW Business Owner and will interface with key staff across the organization, as well as customers and other stakeholders. The company is committed to growing and developing talent, providing opportunities to take on increasing levels of responsibility as Stranger Soccer expands its international presence.
- Serving on the front lines of the customer experience, serving as an “Official Host” of a few football games each week
- Coordinating and executing various tasks related to the daily operation of the business, such as marketing, logistics, customer service, sales, hosting
The candidate will:
- Gain experience in daily operations of a business
- Gain experience and confidence in presenting and communicating with customers
- Gain experience in what a Singapore brand must consider in efforts to expand internationally
- Gain experience in working with and communicating with multiple stakeholders in an organization
Requirements
- Positive, proactive “can-do” attitude
- Strong written and verbal communication skill
- Comfortable interacting with customers and leading groups
- Strong interest in football (required)
- Hospitality, events, or sports management experience is a plus
- Must be based in Sydney, with availability to attend games in either city
- Interest in football is a BIG PLUS