Sales Engineer
At a glance
Mid-level Solutions & Sales Engineering role at StartupTAP. Los Angeles · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Lead integrations connecting clients’ back-office or third-party software with NuORDER
- Serve as the technical contact for current and prospective customers
- Explain technical needs, limits, features, and implementation steps in conversations and documentation
- Customize, configure, and test connections involving inventory systems, ERP, PLM, FTP, APIs, and related tools
- Coordinate partner-facing engineering work and manage implementation projects for key accounts
What you bring
- A computer science or engineering degree, or equivalent practical experience
- At least three years supporting sales, pre-sales, and project management through technical leadership
- Hands-on retail and wholesale knowledge, including flat-file, API, and EDI integrations
- Experience with middleware or data-manipulation scripts, schema changes, and field mapping
- Strong troubleshooting, communication, presentation, relationship management, and deadline ownership
Who this fits
You’ll suit a hands-on technical professional who can solve unusual integration problems and guide customers through implementation. The role calls for someone comfortable working with little supervision in a fast-moving startup setting. It is a full-time onsite position in Los Angeles.
From the employer
THE COMPANY: NuORDER, Inc. (www.nuorder.com)
NuORDER is the fast-growing, venture-backed startup changing the way a $130 billion industry does business. An enterprise-class, wholesale e-commerce application for the fashion industry, NuORDER helps brands run their businesses in a smarter, smoother, more efficient way. NuORDER is an innovative two-way sales solution and marketplace that allows brands and retailers to conduct their wholesale business online. Eliminating the need for pen and paper, the cloud-based platform empowers brands to sell more in less time and allows retailers to make purchases more effectively. In short, NuORDER is e-commerce for wholesale.
Highlights
- Raised $13M+ in funding from top tier investors and industry veterans.
- Upfront Ventures (www.upfront.com)
- Greycroft Partners (www.greycroft.com)
- Creative Artists Agency (www.caa.com)
- Cowboy Ventures (www.cowboy.vc)
- Rachel Zoe (www.rachelzoe.com)
- In under 2 years the company has scaled to working with over 500+ leading fashion bands and over 80,000 registered retailers.
NuORDER’s raison d’être - To streamline and simplify fashion e-commerce. Join the revolution.
THE OPPORTUNITY
NuORDER is seeking an outstanding Sales Engineer to put our customer’s happiness as their top priority. The ideal candidate will be adept at understanding a client’s back of house systems, assessing their technical needs and working with sales and development teams to exceed customer expectations.
Specifically…
- Contribute to and project manage NuORDER integrations between clients and back-of-house or third-party software.
- Work with all partner-facing engineer products, including the implementation of our products with key clients.
- Act as the technical point of contact for our existing and incoming customer base to further business objectives.
- Communicate technical requirements, constraints, functionality, and implementation details verbally and in formal documentation.
- Help customize, implement and test integrations between NuOrder and back of house systems (Inventory Management Systems, ERPS, PLM’s) along with setting up FTP sites and working with APIs.
REQUIREMENTS/QUALIFICATIONS/PERSONAL ATTRIBUTES
- EDUCATION: BS in Computer Science, Engineering or equivalent experience.
- EXPERIENCE: 3+ years of proven technical leadership skills for supporting sales, project management, and pre-sales staff.
- Can develop solutions to unusually complex problems that require a high degree of creativity, innovation, and ingenuity.
- Hands on and deep understanding of the retail and wholesale environment.
- Strong working knowledge and experience in integrating systems through flat file, API & EDI.
- Innate grasp of field mapping and how to mesh data.
- Experience in building or using middle-ware or data manipulation scripts.
- Ability to build and modify schemas.
- Strong technical troubleshooting skills.
- Ability to maintain excellent relationships with staff, senior management, and customers. Ensure that all communication is proactively maintained and at the proper level of all respective parties.
- Proven ability to manage projects with little supervision and successfully meet deadlines.
- Excellent presentation and communication skills (verbal and written).
- Passion for helping customers achieve their business goals through successful technical implementation.
- Ability to be quick on their feet and thrive in a fast-paced startup environment.
WHY NuORDER?
- This is a full-time permanent position with a highly competitive compensation and benefits package.
- The opportunity to work with a fast-paced, entrepreneurial team revolutionizing the fashion industry.
- Locations in the fashion and entertainment capitals of the world: Hollywood, CA and New York, NY.
- Be an integral part of a Company changing the way an entire industry conducts business.
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