Fire Sprinkler Service Sales Representative NWA
NWA Full-time Mid-level Account Executive
At a glance
Mid-level Account Executive role at SSI Fire & Safety Holdings. NWA · full-time.
Pay not stated
RoleAccount Executive
SeniorityMid-level
LocationNWA
EmploymentFull-time
PostedOct 14, 2026 · 3d ago
Role brief
growthroles summary, based on the employer's posting.
What you'll do
- Develop inspection, testing, maintenance, repair and service accounts across Northwest Arkansas
- Turn inspection findings into repair proposals, then track quotes and follow up to win the work
- Visit customer sites to assess service needs and identify sprinkler repairs, upgrades and agreements
- Manage customer relationships, respond to service requests and support retention through regular follow-up
- Coordinate with technicians, scheduling and operations so sold work is delivered smoothly
What you bring
- At least two years in fire protection sales, sprinkler service, sprinkler technical work or another listed area
- You can use Microsoft Office, email and CRM systems to organize opportunities and sales activity
- You can visit job sites, climb ladders occasionally and periodically lift up to twenty-five pounds
Who this fits
This mid-level sales role suits someone who can build local customer relationships and manage recurring service opportunities. You'll work across Northwest Arkansas, with occasional ladder climbing and periodic lifting of up to twenty-five pounds. The role includes a base salary plus commission, along with a company vehicle or vehicle allowance.
From the employer
Fire Sprinkler Service Sales Representative
Location: Northwest Arkansas
Department: Fire Sprinkler Service Sales
Reports To: Operations Manager
Position Summary
We are seeking a motivated and relationship-driven Fire Sprinkler Service Sales Representative to develop and grow inspection, testing, maintenance, deficiency repair, and service work throughout Northwest Arkansas. This role is responsible for generating recurring revenue, building long-term customer relationships, and identifying opportunities for fire sprinkler system repairs, upgrades, and service agreements.
The ideal candidate understands commercial construction and facility operations, communicates professionally with customers, and can work closely with service technicians, inspectors, project managers, and operations teams to deliver exceptional customer service.Key Responsibilities
Sales & Business Development
Preferred Experience
The successful candidate will:
Location: Northwest Arkansas
Department: Fire Sprinkler Service Sales
Reports To: Operations Manager
Position Summary
We are seeking a motivated and relationship-driven Fire Sprinkler Service Sales Representative to develop and grow inspection, testing, maintenance, deficiency repair, and service work throughout Northwest Arkansas. This role is responsible for generating recurring revenue, building long-term customer relationships, and identifying opportunities for fire sprinkler system repairs, upgrades, and service agreements.
The ideal candidate understands commercial construction and facility operations, communicates professionally with customers, and can work closely with service technicians, inspectors, project managers, and operations teams to deliver exceptional customer service.Key Responsibilities
Sales & Business Development
- Develop new service and inspection accounts throughout Northwest Arkansas.
- Maintain and grow relationships with existing customers, contractors, property managers, and facility owners.
- Generate proposals for:
- Fire sprinkler inspections
- Deficiency repairs
- Service calls
- Underground repairs
- Backflow testing
- Fire pump service
- Tenant improvements
- System upgrades and retrofits
- Follow up on inspection deficiencies and convert recommendations into approved work.
- Conduct site visits to identify service opportunities and customer needs.
- Build and manage a pipeline of recurring service revenue opportunities.
- Meet or exceed monthly and annual sales goals.
- Serve as the primary point of contact for assigned customers.
- Build trust with facility managers, general contractors, property management groups, and business owners.
- Respond promptly to customer inquiries and service requests.
- Assist customers in understanding NFPA compliance requirements and repair priorities.
- Maintain strong customer retention through communication and follow-up.
- Prepare accurate service quotes and repair proposals.
- Review inspection reports and technician findings to build repair scopes.
- Coordinate pricing with operations and management teams.
- Track proposal status and maintain organized sales activity records.
- Utilize CRM software to document opportunities, calls, meetings, and forecasts.
- Coordinate with service scheduling and field personnel to ensure successful project execution.
- Assist in prioritizing emergency service work and customer expectations.
- Participate in sales meetings, planning sessions, and operational reviews.
- Support collection efforts on outstanding invoices when necessary.
Preferred Experience
- 2+ years of experience in:
- Fire Protection sales
- Fire Sprinkler service
- Fire Sprinkler technical
- Knowledge of NFPA codes and fire sprinkler systems preferred.
- Experience reading construction drawings and inspection reports is a plus.
- Ability to layout system additions on your own without assistance
- Existing relationships within Northwest Arkansas commercial markets preferred.
- Strong communication and relationship-building skills.
- Self-motivated with strong organizational abilities.
- Ability to manage multiple opportunities and priorities.
- Professional appearance and customer-focused attitude.
- Comfortable performing site walks and field evaluations.
- Proficient with Microsoft Office, email, and CRM systems.
- Strong follow-up and closing skills.
- Base Salary + Commission Structure
- Company Vehicle or Vehicle Allowance
- Cell Phone and Laptop
- Health Insurance
- Paid Time Off
- Holiday Pay
- Retirement Plan / 401(k)
- Training and Industry Certification Opportunities
The successful candidate will:
- Grow recurring inspection and service revenue.
- Maintain strong customer retention.
- Consistently follow up on deficiency repairs.
- Build relationships with local facility managers and contractors.
- Help expand the company’s market presence throughout Northwest Arkansas.
- Healthcare Facilities
- Assisted Living Facilities
- Industrial & Manufacturing
- Warehousing & Distribution
- Schools & Universities
- Commercial Real Estate
- Retail & Hospitality
- Property Management Groups
- Ability to walk job sites and climb ladders occasionally.
- Ability to lift up to 25 lbs periodically.
- Ability to work in indoor and outdoor environments.
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