Social Media Account Manager
Mid-level Social Media role at Sociallyin. Remote, United States · $75,000–$90,000 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- Own client accounts by guiding strategy, content, distribution, and engagement as the main contact
- Lead client calls, presentations, reporting conversations, timelines, deliverables, and team coordination
- Shape social plans, direct content, improve performance, and manage influencer campaigns when relevant
- Track platform changes, trends, and KPI data, then turn findings into decisions and performance stories
- Spot account expansion opportunities and build the case for client growth
What you bring
- Bring five to eight years of social media account management, including two to three years in an agency setting
- Use social KPI analysis to turn performance data into stronger strategic decisions
- Show experience with campaigns, communities, growth strategies, paid media, measurement, engagement, and content planning
- Write briefs, emails, and captions clearly while staying highly organized and confident with senior clients
- Stay curious about AI, social media, experimentation, and entrepreneurial ways of working
Who this fits
You’ll suit a senior-track agency role centered on social media, client ownership, and strategic relationship building. Curiosity about AI, industry changes, and new workflows matters, along with comfort leading conversations with senior marketing leaders. The role is remote-friendly and includes daily morning team standups, with a path toward senior account, group account director, or strategy leadership positions.
From the employer
Social Media Account Manager SociallyIn | Atlanta, GA (Remote) | $75,000–$90,000
We're hiring a Social Media Account Manager, and this isn't a typical AM role.
SociallyIn is a 100% social media-focused agency. Not "social plus a bunch of other stuff." Just social. We've been operating for 15 years, we're 50 people strong, and we're actively investing in how AI changes the way agencies work. We're hiring a Social Media Account Manager to own client relationships, drive strategy, and grow accounts. We want someone who's genuinely curious about where this industry is headed and inherently, naturally, gloriously social, both online and off!
This is a senior-track role for someone who wants real ownership, not a glorified project manager seat. You are responsible for managing and strengthening relationships with our clients from start to finish.
What you'll own:
- Lead the charge for client accounts with strategy, content curation, distribution, and engagement
- 4-8 client accounts as the primary point of contact and strategic lead
- Leading day-to-day communication for multiple client accounts
- Building strong, trusted relationships with clients and internal teams
- Social strategy development, content direction, and performance optimization across all major platforms
- Influencer identification, outreach, and campaign management when applicable
- Leading client calls, presentations, reporting discussions, and strategic conversations
- Managing projects, timelines, deliverables, and cross-functional coordination
- Client growth, identifying expansion opportunities, and making the case for them
- Cross-functional collaboration with creative production, paid media, and strategy teams
- Social listening for trending content, conversations, topics, events, and news
- Ensuring clients feel supported, informed, and confident in the partnership
- Stay updated with industry trends, algorithm changes, and platform updates to ensure best results for clients
- Monitor, analyze, and report social media data to track performance against key performance indicators
- Performance reporting and storytelling that translates data into decisions
What success looks like in 90 days:
- You've built trust with every client in your book
- You've identified at least one optimization or growth opportunity per account
- You're actively experimenting with AI tools to sharpen your work
- Your clients see you as a strategic partner, not a vendor
Where this role can go. Our strongest AMs grow into Senior AM, Group Account Director, or Strategy Lead roles within 2-3 years. We promote from within first. If you want to eventually run a team, own a client vertical, or shape agency strategy - there's a clear path here, and we'll build it with you.
What you bring to the table:
- 5-8 years of social media account management experience
- 2-3 years of agency experience required
- Strong grasp of social KPIs and the ability to analyze performance data to inform strategy
- Creative mindset with experience in campaign planning and idea generation
- Consistent track record of success in developing social media campaigns, and management of social media communities, with responsibilities in day-to-day management, growth strategies, paid media, measurement, engagement campaigns and content strategy.
- Genuine curiosity about AI and willingness to experiment with new tools and workflows
- Excellent written communication - you can write a brief, an email, and a caption with equal skill
- Exceptional organizational skills
- Confidence in client-facing conversations with senior marketing leaders
- A genuine interest in social media as a discipline
- Innate curiosity and entrepreneurial spirit
What we offer
- Salary: $75,000–$90,000, DOE (exact compensation may vary based on skills and experience)
Benefits you’ll enjoy as a member of our team:
- Remote-friendly with daily morning team standups
- Medical, dental, and vision insurance
- 401(k) with company match
- Uncapped PTO
- Parental leave
- Paid volunteer time
- Home office allowance
- Learning Credit
- Direct exposure to senior leadership and a fast-moving, experimentation-friendly environment
- & more (See our careers page for full details)
You'll have a real seat at the table. This isn't an agency where leadership is a distant org chart. You'll work directly with our founder and leadership team, your ideas will get heard, and the work you do will shape where the agency goes next.