Virtual Call Center Agent (Outbound Market Research) - REMOTE PHILIPPINES
At a glance
Mid-level Market Research role at Smart Apartment Data. Remote, Philippines · full-time.
Pay not stated Market Research salary
growthroles summary, based on the employer's posting.
What you'll do
- Call businesses to gather property details, then enter the findings accurately in the data system
- Check property information against research tools and update records when details need correction
- Use call scripts and data guidelines while meeting quality, output and attendance expectations
- Work with teammates, take feedback and adjust how you handle the research calls
What you bring
- At least six months in a call center, preferably with outbound calls or market research
- Clear spoken English, solid reading comprehension and basic computer, typing and data-entry ability
- A desktop or laptop, noise-canceling headset, quiet workspace and stable internet with backup
Who this fits
This role suits someone in the Philippines who is comfortable making calls for long stretches and open to coaching. You must be available Monday through Friday from 11:00 p.m. to 8:00 a.m. Philippine Time. The job is fully remote.
From the employer
How to Apply
Complete your application here: https://zfrmz.com/Q8KClEBGUjbGOLt6uLHT
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About the Role
The position of the Virtual Call Center Agent (Outbound Market Research) consists of conducting telephone research interviews and recording the results in our data collection system. Seek and provide information to help our clients meet with business needs in the multifamily industry.
Responsibilities:
- Conduct research calls and accurately record property information.
- Verify and update details using available research tools.
- Follow scripts, data collection guidelines, and company procedures.
- Meet quality, productivity, and attendance standards.
- Collaborate with teammates and apply feedback.
Requirements
- Based in the Philippines.
- At least 6 months of call center experience, preferably in outbound calling, market research, or a similar role.
- Clear, conversational English and good reading comprehension.
- Confident, personable, reliable, and open to coaching.
- Basic computer, data entry, and typing skills.
- Own desktop or laptop, noise-canceling headset, and quiet workspace.
- Stable internet with a backup connection; prepaid wireless modem accepted.
- Available Monday–Friday, 11:00 p.m.–8:00 a.m. Philippine Time.
- Comfortable making calls for extended periods.
Benefits
- PHP 21,000 monthly salary
- Fully remote setup
- Structured training and growth within operations
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