Account Manager (Chinese & English Speaking)
Slasify Open · verified Sep 22, 2026 At a glance
Mid-level Account Management role at Slasify. Remote · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Build trusted relationships while delivering client solutions against their needs and objectives
- Guide client and employee onboarding and offboarding from start to finish
- Update leadership on monthly and quarterly initiatives, then produce account reports
- Check employee payroll and reimbursements, partnering with finance on accurate invoicing
- Find account growth opportunities with sales and handle difficult requests or escalations
What you bring
- Two to three years in a client-facing position, ideally as an account manager or similar
- Fluency in both English and Chinese is required for this role
- Experience using CRM software and project management tools
- Strong organization, careful attention to detail, and the ability to manage competing deadlines
- Clear communication, independent problem solving, and cross-cultural patience
Who this fits
You’ll suit a client-facing account manager role that combines payroll checks, invoicing coordination, reporting, onboarding, and account growth. You need to work independently across multiple accounts and time-sensitive projects, with willingness to work in the APAC time zone. The role is remote and based in Kuala Lumpur.
From the employer
Established in 2016, Slasify is a Singapore-based technology company operating with a fully remote team and is rapidly-growing through our EOR & payroll services rendered to businesses worldwide. Our colleagues are currently working in Taiwan, China, Singapore, Malaysia, South Korea, USA, Canada, France, Abu Dhabi, and more!
We are looking for an Account Manager to join our Customer Department. The ideal candidate should have 2-3 years of working experience in a client facing role.
Develop trusted advisor relationships with clients
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Responsible for the onboarding and offboarding of clients and its employees
Clearly communicate/update the progress of monthly/quarterly initiatives to leadership
Prepare monthly reports for client accounts and collaborate with finance team on accurate and timely invoicing
Accurately crosscheck and confirm payroll and reimbursements of clients’ employees
Collaborate with sales team to identify and grow opportunities within territory
Assist with challenging client requests or issue escalations as needed
Prior professional experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
Minimum 2~3 years of experience in a client facing role
Fluent in English and Chinese
High attention to detail and excellent organizational skills
Experience with CRM softwares and project management tools
Proven ability to juggle multiple client accounts and time-sensitive projects at a time
Excellent listening, collaboration and cross-cultural patience and understanding
Go-getter attitude with strong problem solving skills and a curiosity to learn
Ability to work independently without constant supervision, prior remote working experience is a plus
Strong verbal and written communication skills
Willingness to work in APAC time zone
🎉Teamslasify Benefits:
Unlimited holidays (but sorry, you cannot cash out)
Work from anywhere in the world (as long as it’s safe and healthy)
Flexible working hours
Laptop buy-back policy
Seasonal bonus
*Please apply directly via our career page: https://jobs.slasify.com/remote-job/633be673c418e44593cb8d55
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