Director, Carrier Sales
At a glance
Director-level Sales Leadership role at Singtel Group. Singapore, Singapore.
Pay not stated Sales Leadership salary
growthroles summary, based on the employer's posting.
What you'll do
- Set regional sales plans and own revenue, operating costs and EBITDA results for the carrier business
- Win new carrier, hyperscaler and global service provider customers while growing existing accounts
- Oversee sales activity and performance across Singapore, Malaysia and the Philippines
- Build executive customer relationships and improve responsiveness, service delivery and satisfaction
- Coach Account Managers, set clear goals and build the skills to close complex, high-value deals
What you bring
- A strong record in B2B, enterprise or carrier sales, with significant revenue growth and target achievement
- Sales leadership experience managing substantial portfolios and teams, with responsibility for profit and customer growth
- Commercial sales experience in telecommunications, ICT, cloud, connectivity or digital infrastructure
- Success winning customers and growing accounts across regional or multinational markets
Who this fits
This director-level role suits an experienced sales leader who can manage a regional portfolio and develop Account Managers. You’ll work across Singapore, Malaysia and the Philippines, and report to the VP, Carrier Services.
From the employer
Be a Part of Something BIG!
We are seeking an accomplished, commercially driven Director, Carrier Sales to lead and accelerate the growth of Singtel's carrier business in Singapore and across the region. Reporting to the VP, Carrier Services, you will lead a team of Account Managers serving telecommunications carriers, global service providers, hyperscalers and service-based operators. This senior sales leadership role is accountable for revenue growth, profitability, new customer acquisition and customer excellence. You will shape regional sales execution and strengthen Singtel's position as a leading connectivity and digital infrastructure partner.
Make An Impact:
Sales Leadership & Business Growth
- Lead the Carrier Sales business with accountability for revenue, operating expenditure and EBITDA performance.
- Develop and execute sales strategies to accelerate profitable growth, expand market share and strengthen competitive positioning.
- Win new business and expand existing accounts across carrier, hyperscaler and global service provider segments.
- Drive regional sales growth through new customer acquisition, commercial opportunities and strategic customer relationships.
- Oversee carrier sales activities and business performance across Singapore, Malaysia and the Philippines.
Strategic Account & Customer Management
- Build and maintain executive-level relationships with key customers and decision-makers.
- Strengthen engagement with global hyperscalers, telecommunications operators and multinational customers to drive sustainable revenue.
- Champion customer excellence by improving responsiveness, service delivery and customer satisfaction.
- Drive disciplined account planning, pipeline management, sales forecasting, commercial negotiations and payment collection.
Commercial & Operational Excellence
- Optimise sales performance, cost-to-serve and operational efficiency to improve margins in a competitive market.
- Collaborate with product, network, operations, finance and other business units to deliver compelling customer solutions.
- Identify opportunities to grow wallet share, monetise existing accounts and introduce new services.
- Improve sales processes and customer engagement to strengthen commercial effectiveness.
People Leadership
- Lead, coach and develop a high-performing team of Account Managers with clear sales goals and accountability.
- Build sales capabilities to navigate complex multinational customer organisations and close high-value opportunities.
- Develop talent, strengthen succession pipelines and foster an engaged, collaborative sales culture.
Skills for Success
- Extensive experience in B2B, enterprise or carrier sales, with a proven record of delivering significant revenue growth and exceeding targets.
- Demonstrated success leading substantial sales portfolios and high-performing sales teams, with accountability for revenue, profitability and customer growth.
- Strong commercial sales experience within telecommunications, ICT, cloud, connectivity or digital infrastructure sectors.
- Proven ability to acquire customers, expand accounts and build sustainable sales pipelines across regional or multinational markets.
- Established record of engaging C-suite decision-makers and closing complex, high-value deals.
- Strong commercial acumen in pricing, contract negotiations, margin management and sales forecasting.
- Ability to coach and develop sales teams to achieve ambitious business targets.
- Excellent negotiation, stakeholder management and influencing skills.
- Results-driven, commercially astute and customer-focused, with strong ownership and accountability.
Rewards that Go Beyond
- Flexible work arrangements
- Full suite of health and wellness benefits
- Ongoing training and development programs
- Internal mobility opportunities
Are you ready to say hello to BIG Possibilities?
At Singtel, you will help shape the future of connectivity and digital infrastructure while working with leading telecommunications operators and global technology companies. Drive meaningful commercial impact, develop high-performing sales teams and contribute to our continued growth across Singapore and the region.
Join us and help shape the next chapter of Singtel’s carrier business.
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