Sales Specialist, Aftermarket (CI&RI)
Sime Open · verified Oct 22, 2026 At a glance
Mid-level Account Executive role at Sime. Malaysia | Pahang | SDMH Kuantan (C001) · full-time.
Pay not stated Sales Specialist salary
growthroles summary, based on the employer's posting.
What you'll do
- Promote equipment, rentals, new and used machines, parts and services to win sales and profit
- Plan customer calls and territory coverage, meeting the required annual call frequency
- Log sales work in SalesLink CRM daily or weekly and present CSA and SOS program results to customers
- Explain parts and service promotions to customers, then coordinate repair quotes with the service team
- Share competitor and customer updates, and help collect outstanding payments
What you bring
- You have an SPM or diploma in any field
- You bring two to five years of experience in the same line of work
- You can use Microsoft Office and communicate clearly with customers and colleagues
Who this fits
This role suits a mid-level sales specialist who can organize customer coverage and handle account follow-up. Heavy equipment experience is an advantage, and Mandarin is helpful when dealing with Mandarin-speaking clients.
From the employer
Company :
Sime Darby Industrial Sdn BhdJob Responsibilities:
Promote Sime Darby Industrial (SDI) (Heavy equipment, Rental, Used, New Machine) and After Sales Solution (Parts & Services) to generate revenue and profit.
Systematically plan for sales coverage activities for the assigned customer at the designated territory. All sales related activities are to be registered in SalesLink CRM on regular basis (daily or weekly).
Plan customer calls and ensure coverage is adequate as per PAR (required calls per year).
Responsible for promoting the SDI (Heavy equipment, Rental, Used, New Machine) and Parts and Services Merchandising Program such as CSA and SOS with the results and recommendation for each program promptly presented to customers.
Promote any parts sales and service sales campaign launched by the SDI and ensure all customers are aware and understand the benefits of these campaigns.
Coordinate on service quotations and repair with service department.
Provide and share competitive market information as well as updates on changes in customer and market situation.
Assist to collections for payment.
Job Requirements:
SPM or Diploma in any field.
At least 2 - 5 year of working experience in the same field will be qualified, similar experience from heavy equipment industry will be an added advantage.
Must be proficient in IT with good command of Microsoft Office programs.
Possess good interpersonal communication skills and analytical thinking in addition to positive aptitude and attitude.
Good communication skills & Organizing Skills.
Fluent in spoken and written Mandarin is an added advantage as the role requires the candidate to deal with Mandarin speaking clients.
Ability to effectively use and maintain office equipment.
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