Service Sales Specialist
At a glance
Mid-level Account Executive role at Abb. Vadodara · full-time.
Pay not stated Account Executive salary
growthroles summary, based on the employer's posting.
What you'll do
- Take customer cases through resolution by coordinating with sales, operations, supply chain and other involved teams
- Match customer requests to solutions, then line up production, scheduling, resources, quotes, pricing and invoicing
- Update customers on progress using team input and clear up questions about their cases
- Review forecasts and other sales data, track results against targets and share findings with management
What you bring
- A full-time BE or B.Tech in electrical or mechanical engineering
- At least five years of experience
- Working knowledge of trade, customs and logistics, plus enough technical grounding to read product specifications and documentation
- Fluent English and strong written and spoken communication
Who this fits
This on-site role is based in Vadodara and suits someone with a technical degree and experience supporting customer requests or sales performance. Spare-parts sales or after-sales service for large motors and generators is preferred.
From the employer
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This Position reports to:
BL Manager MG Services MOSE IndiaYour role and responsibilities
In this role, you will have the opportunity to provide technical, order, and payment-related assistance/support to the internal and external customers. Each day, you will coordinate with relevant stakeholders to obtain complete case ownership. You will also showcase your expertise by improving customer satisfaction.
The work model for the role is: #Li_Onsite
This role is contributing to the Motion business based at Vadodara, India:
You will be mainly accountable for:
- Ensuring the resolution of customer issues by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams.
- Recommending appropriate solution for customer requests and coordinating with the related teams to ensure end-to-end handling of the request (e.g., production capability and scheduling, resourcing, quotes, price lists, invoice, etc.) is in place.
- Keeping the customers proactively informed on the issue status based on the inputs received and clarifying their doubts.
- Preparing and analyzing regular statistics (e.g., forecast) using available tools and collecting additional relevant information and tracking regular sales performance against the target and sharing insights with the management.
Qualifications for the role
- Full Time BE or B.Tech Electrical or Mechanical
- Mins 5+ years of experience
- Prior experience in spare parts sales or after-sales service preferred for Large Motors and Generators
- Understanding of international trade processes, customs, and logistics operations
- Basic technical knowledge to understand product specifications and technical documentation
- Fluent in English with strong written and verbal communication capabilities
More about us
ABB Motion provides pioneering technology, products, solutions and related services to industrial customers to increase energy efficiency, improve safety and reliability, and maintain precise control over processes. The portfolio includes motors, generators and drives for a wide range of applications in all industrial sectors.
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. We welcome people from all backgrounds and experiences.
Ready to make an impact? Apply today or visit www.abb.com to learn more about the impact of our solutions across the globe.
Recruitment Fraud Warning
ABB never asks for payment from job applicants. All genuine job offers follow a formal application and interview process.
View current job openings and apply at: https://careers.abb/global/en/home
For more information, read our full fraud warning notice at: https://global.abb/group/en/careers/how-to-apply/fraud-warning
Not this one either?
Claude or ChatGPT reads the other 93,771 for you.
Get better matches →
