Account Manager, MedTech World
sigmaworld Open · verified Sep 24, 2026 At a glance
Mid-level Account Management role at sigmaworld. Balzan · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Act as the main contact for clients once agreements close, handling questions, timelines, expectations, and follow-ups
- Coordinate logistics, marketing, design, production, and operations so contracted event work arrives on schedule
- Run sponsorship activations covering branding, booths, speaker slots, schedules, marketing items, and on-site help
- Maintain trackers, documentation, and CRM records while handling tickets, upgrades, passes, scheduling, and event support
- Gather client feedback, improve delivery workflows, and flag renewal, upsell, or cross-event opportunities to Business Development
What you bring
- At least one year in account management, client services, events, or a related area
- Strong organisation, multitasking, communication, and interpersonal skills for managing several clients
- Experience using CRM or project management software, with HubSpot considered an advantage
- A proactive, detail-focused approach and the ability to solve problems under pressure across departments
Who this fits
This role suits someone who enjoys post-sale client ownership, event delivery, and coordinating several internal teams at once. You will work full-time from the office in Malta and support international events across multiple regions. The role reports to the CEO and the Director of Business Development & Partnerships.
From the employer
Account Manager (Post Sales & Delivery)
Location: MedTech World, Malta
Type: Full-time, in office
Reports to: CEO, Director of Business Development & Partnerships
About Us
MedTech World is seeking a proactive and organised Account Manager to support our expanding global portfolio of sponsors, partners, and clients. As we scale across Europe, North America, the Middle East, and Asia, this role is central to delivering a smooth and high-quality experience for every partner.
This is not a sales role. You will step in once a deal is closed, acting as the main point of contact to ensure seamless coordination across logistics, marketing, design, production, and operations. The ideal candidate is detail-focused, communicative, and comfortable working in a fast-paced, international events environment.
Key Responsibilities
Client Relationship & Communication
- Serve as the main operational contact for clients after a deal is closed.
- Keep communication clear, consistent, and professional at all times.
- Manage event-related queries, timelines, expectations, and follow-ups.
Delivery & Coordination
- Coordinate with logistics, marketing, design, production, and operations to ensure all contracted deliverables are delivered on time.
- Oversee sponsorship activation: branding, booth builds, speaker slots, schedules, marketing deliverables, and on-site support.
- Track deadlines, deliverables, and client requirements across multiple global events.
Operational Support
- Handle daily operational tasks such as ticket allocations, upgrades, access passes, scheduling, and documentation.
- Support clients with pre-event planning, on-site coordination, and post-event follow-up.
- Maintain internal trackers, documentation, and CRM systems for accurate reporting.
Commercial Support
- Manage minor commercial updates such as ticket upgrades or add-ons for existing clients, in coordination with the Business Development team.
- Flag upsell, renewal, or cross-event opportunities to the BD team.
Client Experience & Process Improvement
- Collect client feedback and work with internal teams to refine delivery processes.
- Support ongoing improvements in sponsorship delivery and client success workflows.
Requirements
- 1–3+ years of experience in account management, client services, events, or related fields.
- Strong organisational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Ability to work under pressure and manage multiple clients at once.
- Experience with CRM or project management tools (HubSpot is an advantage).
- High attention to detail and a proactive, problem-solving mindset.
- Strong team player who can coordinate across several departments.
Why Join MedTech World?
- Join one of the fastest-growing MedTech ecosystems globally.
- Work on international conferences with leading innovators, startups, investors, and partners.
- Be part of a young, dynamic, mission-driven team shaping the future of healthcare innovation.
- Access opportunities for growth, travel, and long-term career development as we expand worldwide.
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