Marketing Coordinator - Inforum

Shawinc Open · verified Oct 25, 2026

Shaw Plant CX Full-time Mid-level General Marketing

At a glance

Mid-level General Marketing role at Shawinc. Shaw Plant CX · full-time · no salary stated · we estimate $80,000–$134,888 across the United States.

Estimated pay

Shawinc has not published a salary for this role. The figure below is our estimate, not theirs.

$80,000 – $134,888

What the middle half of mid-level general marketing roles in the United States paid, among postings that did state a salary.

Worked out from 1,226 postings that stated pay, median $103,093. Last updated Oct 25, 2026.

RoleGeneral Marketing

SeniorityMid-level

LocationShaw Plant CX

EmploymentFull-time

PostedSep 30, 2026 · 3w ago

Role brief

growthroles summary, based on the employer's posting.

What you'll do

Answer sales and client questions about products, brand messaging, and installation through phone, text, email, and live chat
Fill standard and customized sales requests, including requests from local Account Managers and RVPs
Coordinate with Technical Services, customer service, R&D, Sample, and Marketing Services teams to address requests
Research competitors and keep product, marketing, project, and technical information current in designated databases
Support Marketing Managers and Segment Directors on short- and long-term projects, and route customer feedback to internal teams

What you bring

A marketing, communications, business, or related degree, or an equivalent mix of education and relevant work experience
Strong computer skills, clear written and verbal communication, and basic graphic design ability

Who this fits

This role suits you if you can support a sales team while handling customer questions and coordinating details across departments. You must be able to work on-site at the Create Centre in Cartersville, Georgia at least four days a week.

From the employer

Job Title

Marketing Coordinator - Inforum

Position Overview

Shaw Contract creates innovative flooring solutions for a global and diverse customer base. Our extensive product line includes carpet tile, broadloom, area rugs, LVT, PVC-free resilient, porcelain, and engineered hardwood. With sales teams in over a dozen countries, our products are featured in office buildings, schools, healthcare facilities, multifamily and senior living spaces, hotels, and resorts worldwide. At Shaw Contract, we prioritize sustainability and design excellence, crafting products that positively impact people and the planet. Our commitment to design optimism ensures we deliver flooring solutions that blend aesthetics with function, meeting the highest standards of quality and sustainability. Shaw Contract is a part of Shaw Industries, a wholly owned subsidiary of Berkshire Hathaway, Inc. with more than $5 billion in annual sales and approximately 18,000 associates worldwide.

Please note this position is based out our Create Centre in Cartersville, GA.

As a Marketing Coordinator for the brand's Inforum group, you will serve as the marketing department’s front-line communication and support to our sales force and clients; making sure our sales team has the product, competitive and technical information needed to grow our business across all market segments and product categories.

Responsibilities:

Handle inquiries and requests concerning products, brand messaging and installation; serving as the front-line point of contact for our sales force and clients via phone, text, email, and live chat.
Complete requests for standard and custom requests for sales; including local Account Managers and RVPs.
Communicate and coordinate with other departments, including Technical Services, customer service, R&D, Sample department and Marketing Services.
Research and provide competitive analysis.
Manage and maintain Shaw Contract.com Resource Center, Inforum team Drive or other designated databases with product, marketing, project, and technical data to ensure updated and accurate information.
Assist Marketing Managers and Segment Directors with short-term and long-term ongoing marketing projects.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Acknowledge and resolve internal and external customer issues, providing a world class client experience.
Manage and maintain a continuous feedback loop, collecting feedback, knowledge, and insights from customers, sharing with the appropriate internal teams, and taking action to address it.

Required Qualifications:

Bachelor's degree in Marketing, Communications, Business, or a related field or Equivalent combination of education and relevant professional experience.
Ability to work onsite at the Create Centre in Cartersville, GA a minimum of four days per week.
Excellent computer skills
Excellent verbal and written communication skills
Basic graphic design skills

Preferred Qualifications:

Marketing, communications, customer service, project coordination, or sales support experience
Experience working in fast-paced, customer-facing environments
Experience with CRM systems such as Salesforce
Experience using Adobe Creative Suite, Canva, or similar design tools
Flooring, building products, architecture, design, or construction industry experience
Experience managing phone, email, and chat-based customer interactions.

Required Competencies: