Senior Business Development Executive – Medical Devices
At a glance
Senior Business Development role at SGS. Shah Alam · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Win new medical-device accounts and grow existing customers for compliance and certification services
- Turn technical team input into client presentations, proposals, pricing, and commercial offers
- Move opportunities from lead generation through negotiation, contract signing, and account follow-up
- Track sales targets, pipeline activity, market feedback, and competitor developments for management
- Work with marketing on medical-device campaigns and promotional content
What you bring
- A bachelor’s degree in engineering, biomedical, life sciences, quality, regulatory affairs, or a related field
- Three to five years in medical-device business development, sales, or related compliance services
- Working knowledge of medical-device regulations and quality systems, including ISO 13485, MDSAP, EU MDR, FDA 21 CFR, or ASEAN rules
- Experience engaging medical-device manufacturers, distributors, or importers
- Demonstrated ability to negotiate, close deals, and turn regulatory needs into commercial solutions
Who this fits
You’ll suit a senior commercial role that combines medical-device regulatory knowledge with customer acquisition, negotiation, and account management. The work requires independent execution, structured follow-through, and collaboration across technical, operations, marketing, product, and multicultural teams. This is a hybrid position in Shah Alam.
From the employer
We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.
- Drive business growth for Medical Device Management & Compliance services through new customer acquisition and expansion of existing accounts
- Represent the organization as a trusted partner for medical device regulatory and certification solutions
- Achieve assigned sales targets, revenue growth, and market penetration objectives
- Support strategic initiatives aligned with medical device regulatory trends and industry needs
- Identify, develop, and manage sales opportunities related to medical device compliance, certification, and regulatory services
- Promote key services including:
- ISO 13485 Quality Management Systems
- MDSAP (Medical Device Single Audit Program)
- Regulatory compliance support (e.g. EU MDR, FDA, ASEAN regulations)
- Supplier audits, technical documentation review, and lifecycle compliance services
- Prepare and deliver client presentations, proposals, and commercial offers in coordination with technical teams
- Actively engage clients through meetings, follow‑ups, and account reviews to ensure long‑term partnership and retention
- Work closely with operations and technical teams to ensure accurate scope definition, pricing, and service delivery
- Monitor market developments, regulatory updates, and competitor activity within the medical device industry
- Collaborate with the marketing team to develop Medical Device campaigns and promotional content.
- Achieve monthly/quarterly sales targets and report on sales activities.
- Provide feedback to the product development team based on market trends and client needs.
- Negotiate contract terms and close sales deals that maximize value for both the client and the company.
- Maintain accurate and up-to-date records of all sales activities using CRM tools.
- Provide regular reports and insights on sales performance, pipeline status, and market feedback to management.
- At all times, comply with SGS Code of Integrity and Professional Conduct.
- Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
- Perform any other responsibilities as assigned by your reporting manager and/or Senior Management.
- Bachelor’s Degree in Engineering, Biomedical, Life Sciences, Quality, Regulatory Affairs, or related discipline
- 3–5 years of experience in business development, sales, or commercial roles within medical device, regulatory, certification, or compliance‑related services
- Experience interacting with medical device manufacturers, distributors, or importers
- Exposure to certification bodies, notified bodies, testing/inspection organizations, or consulting firms is an advantage
- Strong understanding of medical device regulations and quality management systems
- Knowledge of ISO 13485, MDSAP, EU MDR, FDA 21 CFR, and/or ASEAN medical device regulations is preferred
- Proven sales, negotiation, and closing skills
- Excellent communication, presentation, and stakeholder management abilities
- Ability to translate technical and regulatory requirements into commercial solutions
- Structured, proactive, and results‑driven mindset
- Ability to work effectively with cross‑functional and multicultural teams
- Experience in developing and executing business development strategies, from lead generation to contract closure.
- Self-motivated and able to work independently with minimal supervision.
- Strong problem-solving abilities and ability to think strategically.
- Ability to build rapport with clients and internal teams and effectively manage relationships.
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