Brand Marketing Admin - Lifestyle
Mid-level Brand Marketing role at Seven Retail. South Jakarta · contract.
Growth Roles summary, based on the employer's posting.
What you'll do
- Track social conversations, mentions, and sentiment, then turn findings into regular reports
- Respond to customer questions, comments, and community activity across social channels
- Schedule social posts using the content calendar
- Spot customer issues, brand risks, and audience insights for escalation
- Work with relevant PICs to resolve problems and protect brand perception
What you bring
- A diploma or bachelor’s degree in marketing, communications, or a related area
- Working knowledge of Instagram, TikTok, and social media community behavior
- Clear written communication in Bahasa Indonesia
- Strong organization and attention to detail while managing several tasks
- Sound problem-solving and critical-thinking abilities
Who this fits
You’ll suit this role if you’re responsive, organized, and comfortable handling social communities and customer concerns. Experience in social media management, community engagement, or customer service is helpful but not required. The position is based in South Jakarta and is offered on a contractor basis.
From the employer
- %BREADCRUMB_JOB_OPENINGS%
- Brand Marketing Admin - Lifestyle
Our Company
Founded in 2020, Seven Retail is a House of Brands focused on making quality lifestyle services more accessible. With over 200 centers and growing, we operate across F&B, Education, Healthcare, and Lifestyle Services.
We are on a mission to make increasingly higher quality, premium lifestyle services accessible to everyone, helping people get more out of their paycheck so everybody can experience a higher standard of living.
Ready to take the next step in your career? Join us as a Brand Marketing Admin and discover what you can achieve at Seven Retail. Read on to learn more!
Your Day-to-Day
- Monitor and report social media conversations, mentions, and brand sentiment.
- Manage customer inquiries, comments, and community interactions across social media.
- Coordinate social media content distribution according to the content calendar.
- Identify customer concerns, brand risks, and relevant audience insights for escalation.
- Collaborate with relevant PICs to resolve issues and maintain positive brand perception.
- Prepare regular social media monitoring and insight reports.
What We’re Looking For
- Diploma/Bachelor’s degree in Marketing, Communications, or a related field.
- Familiarity with Instagram, TikTok, and social media community behavior.
- Experience in social media management, community engagement, or customer service is a plus.
- Strong written communication skills in Bahasa Indonesia.
- Detail-oriented, responsive, and organized in handling multiple tasks.
- Strong problem-solving and critical-thinking skills.
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