Key Account Manager
At a glance
Manager-level Account Management role at Sensata. Taiwan Home Office · full-time.
Pay not stated Key Account Manager salary
growthroles summary, based on the employer's posting.
What you'll do
- Build account plans for assigned customers, targeting revenue, new opportunities and new-logo growth
- Lead customer visits and business reviews, then shape longer-term growth plans around their technology roadmaps
- Find and qualify opportunities by tracking market shifts, competitor moves and emerging technologies
- Coordinate engineering, product, operations, marketing and channel teams to deliver customer solutions
- Maintain forecasts and opportunity records in SFDC, and address distributor shipment discrepancies
What you bring
- A university degree or equivalent relevant work experience
- Proficiency with Microsoft Office, including Outlook, Word, PowerPoint and Excel
- Strong communication, planning and collaboration skills, with the ability to manage competing demands
Who this fits
This role suits someone who can own strategic customer relationships and coordinate work across internal teams and channel partners. The position is based in Taiwan and involves both international and domestic travel.
From the employer
General Responsibilities
•Responsible for new account development and/or expanding existing accounts within an established geographic territory/product line.
• Pursue sales leads
• Lead in visits to existing and new customers
• Analyze customer needs and suggest appropriate products and services
• Respond to customer enquiries; and conclude sales orders to meet established revenue targets
• Innovates and creates sales skills and knowledge of the organization's products, services, and customers
• Perform supplier audits on site at distributor warehouse locations
• Identify and implement efficiency opportunities such as distributor dashboards, etc.
• Initiate regular communication with distributors to mitigate shipment errors and discrepancies
Experience / Qualifications
• A university degree required (i.e. Bachelors degree) or equivalent relevant work experience
• Must be a team player able to work in a fast-paced environment with demonstrated ability to handle multiple competing tasks and demands
• Strong communication skills; oral, written and presentation
• Strong organization, planning and time management skills to achieve results
• Strong personal and professional ethical values and integrity
• Holds self-accountable to achieving goals and standards
• Proficient in Microsoft Office programs (Outlook, Word, PowerPoint, and Excel)
• Strong interpersonal & collaboration skills to work effectively with all levels of the organization including suppliers and/or external customers
Additional Job Description
- Develop and execute strategic account plans to achieve annual Net Revenue, New Business Opportunity (NBO), and New Logo objectives.
- Serve as the primary commercial owner for assigned strategic key accounts, building executive relationships and coordinating global customer engagement.
- Lead strategic customer business reviews and develop multi-year account growth plans aligned with customer technology roadmaps and business objectives.
- Monitor market trends, competitive activity, and emerging technologies to identify, qualify, and drive new business opportunities across Industrial and Data Center applications.
- Represent the Voice of the Customer by communicating customer requirements, market intelligence, and business risks to internal stakeholders, driving continuous improvement in products and customer support.
- Lead cross-functional collaboration with Field Application Engineering, Product Management, Operations, Marketing and channel partners to deliver customer solutions and business growth.
- Maintain accurate forecasting, opportunity management, and customer activity withing SFDC while ensuring compliance with Sensata commercial policies and processes.
- Ability to travel international and domestic.
SmarterTogether
Collaborating at Sensata means working with some of the world’s most talented people in an enriching environment that is constantly pushing towards the next best thing
Employees work across functions, countries and cultures gaining new perspectives through mutual respect and open communication
As OneSensata, we are working together to make things work together
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NOTE: If you are a current Sensata employee (or one of our Affiliates), please back out of this application and log into Workday via the Company Intranet to apply directly. Type "FIND JOBS" in the Workday search bar.
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