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Customer Engineer - Existing Installation

Schindler schindler.com Open
Hyderabad Mid-level Solutions & Sales Engineering

At a glance

Mid-level Solutions & Sales Engineering role at Schindler. Hyderabad.

Pay not stated Solutions & Sales Engineering salary

RoleSolutions & Sales Engineering
SeniorityMid-level
LocationHyderabad
PostedNov 11, 2026
Role brief

growthroles summary, based on the employer's posting.

What you'll do

  • Plan your assigned service route and complete each visit with equipment safety and reliability in mind
  • Handle assigned callbacks promptly, including coverage during nights, weekends and holidays
  • Service, repair and carry out small upgrades to equipment under Schindler safety and work standards
  • Update customers on equipment condition, maintenance needs and repair or modernization options
  • Enter time, parts, callback and maintenance details, plus repair and modernization reports, in Field Link

What you bring

  • You have technician experience in the elevators and escalators industry: at least four years with ITI or two with a diploma
  • You hold an engineering diploma in electrical or electronics
  • You understand electronics, electricity, mechanics and hydraulics, and bring customer focus and clear communication

Who this fits

This role suits an experienced elevator and escalator technician who can manage a service route and communicate equipment needs to customers. You should be available for callback coverage at night, on weekends and holidays.

From the employer

Location: Hyderabad, Telangana, India
Job ID: 92770

We Elevate... Quality of urban life

Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day.As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.

Schindler India is a 100% owned subsidiary of Schindler Group headquartered out of Mumbai and is backed by 5000+ employees who are spread across the length and breadth of the country. Besides business operations, Schindler India has its own Corporate R&D Centre, Elevator and Escalator Factory and Shared Service Centre to support India operations, which is in-fact one of the fastest growing market now globally.

Join us as a

Customer Engineer - Existing Installation

Your main responsibilities

Key responsibilities include:

  • Take responsibility for the assigned service route and organize his time to complete the assigned visits and the specific tasks within each visit in order to maximize the safety and reliability of the equipment.
  • Respond to all call backs that are assigned in a timely manner and be available for call back coverage during regular work hours, nights, weekends and holidays.
  • Perform all service, repairs and small modernizations according to the Schindler standards, including safety policies.
  • Keep the customer informed regarding the condition of his equipment, preventive and corrective repairs and discretionary repairs or modernizations.
  • Complete all required data inputs in a diligent and honest fashion; these include time reporting, parts usage, call back reporting, maintenance performance and repair and modernization work reports in Field Link.

What you bring

For the Customer Engineer position, Schindler seeks people with:

Expertise

Desired experience as Technician in E&E industry for at least four years (ITI) and two years for Diploma holder.

Knowledge and Skills

Desired knowledge in electronics, electricity, mechanics and hydraulics. Customer oriented behavior, Communication Skills

Education

Diploma in Engineering (Electrical or Electronics)

What’s in it for you?

  • Join our purpose-driven organization. Help shape an industry in which two billion people rely on our products and services every day.
  • Your development matters to us. We help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career.
  • Thrive in a diverse and supportive culture. Through local and global initiatives, we promote a culture of inclusion which celebrates diversity and ensures that everyone feels valued.

We Elevate… Your Career

Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.

Are you ready to embark on a new journey? Join #TeamSchindler! Discover more on our career website.

At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health or disability.

Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.

Opportunity

Solutions & Sales Engineering work from LinkedIn, X, Reddit and Upwork, in one list.

Each morning you get everything that fits, strongest first.

Solutions & Sales Engineering

Find me work

By the team behind growthroles.

Find me work
Opportunity

Solutions & Sales Engineering work from LinkedIn, X, Reddit and Upwork, in one list.

Each morning you get everything that fits, strongest first.

Find me work

By the team behind growthroles.