Account Manager - Bilingual in Korean
At a glance
Mid-level Account Management role at SBT Global, Inc.. Plano · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Coordinate procurement, accounting, and legal teams to support business operations and client requirements
- Build quotes for new and renewing contracts, then prepare compliant contracts and PUMIs
- Guide contracts from setup through signing, tracking, and renewal while maintaining related records
- Handle client questions, resolve issues promptly, and provide regular or tailored reports
- Update SCP usage quotes and billing details, plus customer records in RMS and BQMS
What you bring
- Fluency in both Korean and English is required for this client-facing role
- A business administration bachelor’s degree or at least four years in a related field
- Strong command of ICT systems, cloud platforms, digital collaboration tools, and Microsoft Office
- Careful legal-document work, cross-cultural communication, client relationship management, and time management
Who this fits
You’ll suit a bilingual account manager who can manage contract details, client communication, cloud-platform records, and cross-functional coordination. The job is full time and onsite in Plano, Texas, with a one-year contract that can be renewed. The role calls for strong attention to detail and practical problem-solving.
From the employer
Work location: Plano, Texas
Onsite / Full time
Contract Period: 1 year (renewable)
* Korean bilingual Required
Salary: $5355/ month
- Provide comprehensive support across business operations by collaborating with cross-functional teams including procurement, accounting, and legal.
- Create and manage quotations for new and renewal contract.
- Draft contracts and PUMIs in alignment with legal and corporate compliance standards.
- Prepare PUMIs for server and disk upgrades, decommissions, and intra company contracts.
- Serve as the primary point of contract for client communications and support, ensuring high customer satisfaction and timely issue resolution.
- Prepare and deliver both regular and ad hoc reports tailored to client needs.
- Manage the full contract lifecycle, including initiation, execution, and tracking and renewal.
- Monitor and update the quotes and billing information related to SCP resources usage via the Samsung Cloud Platform.
- Register and maintain customer-side contract and quote information on internal platforms such as RMS and BQMS.
- Perform additional responsibilities as required to support overall business objectives.
Education/Experience:
Bachelor’s Degree in Business Administration, or a minimum of 4 years of experience in related field/s desired.
Skills:
- Technical: Proficient in ICT systems, cloud platforms, and digital collaboration tools
- Software: Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Languages: Fluent in English, Korean
- Core Strengths: Cross-cultural communication, client relationship management, legal documentation, attention to detail, time management, and strategic problem-solving
All your information will be kept confidential according to EEO guidelines.
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