Technical Sales Specialist (Gene Therapy)
At a glance
Mid-level Solutions & Sales Engineering role at Sartorius. Tokyo · full-time.
Pay not stated Solutions & Sales Engineering salary
growthroles summary, based on the employer's posting.
What you'll do
- Find and qualify new customer opportunities across Japan, coordinating handoffs with Central Sales for ongoing account work
- Plan and run technical demonstrations and trials to test product fit and help customers adopt the portfolio
- Move deals forward by connecting solutions to customer needs, showing their impact and resolving technical concerns
- Contribute technical detail to customer proposals and commercial offers alongside Central Sales
- Support customers before and after purchase, then share user feedback and competitive signals with sales teams
What you bring
- A master’s in life sciences, biotechnology, engineering or a related area, or equivalent professional experience
- Strong knowledge of gene therapy processes and development of gene or nucleic acid-based treatments
- At least three years in technical sales, applications support or pre-sales in a scientific or technical setting
- A record of finding and winning new opportunities, with hands-on experience running demos, trials or customer evaluations
- You can explain technical and commercial value to varied stakeholders and use CRM tools with disciplined documentation
Who this fits
This field-based role suits a customer-facing technical seller who can hunt for new business and work closely with Central Sales. You should expect to spend more than half your time traveling.
From the employer
This is a strategic, customer-facing role focused on identifying new opportunities, engaging early-stage customers, and supporting the commercial organization in converting technical engagement into sustainable business growth.
The Technical Sales Specialist is a field-based role who pursues and converts new business through hands‑on technical selling, running demos and trials that directly drive revenue and product adoption within a defined portfolio, as well as handing over newly won accounts for long‑term development in collaboration with Central Sales.
Grow with us – Your Responsibilities:
- Identify, reach, and engage prospective customers, including new‑logo and whitespace opportunity generation in collaboration with Central Sales, to generate and qualify new business opportunities through proactive technical hunting, ensuring structured communication with Central Sales for subsequent account management where applicable
- Plan, execute, and manage technical demos and trials to validate customer fit and accelerate adoption
- Drive deal progression by framing solution fit, quantifying customer impact, and addressing technical objections to increase win rate through technical selling and value positioning
- Drive deal progression by framing solution fit, quantifying customer impact, and addressing technical objections to increase win rate through technical selling and value positioning, promoting the defined product and service portfolio to demonstrate technical fit with customer requirements
- Shape customer proposals and commercial offers in collaboration with Central Sales by providing critical technical inputs that impact deal closure
- Deliver pre‑ and post‑sales technical support to secure adoption and generate repeat revenue, ensuring a smooth transition to Central Sales once adoption is secured, working in coordination with established technical support functions
- Capture and share actionable Voice-of-Customer insights (user needs, feedback, competitive signals) to influence assigned product portfolio and enhance sales enablement approaches, sharing insights systematically with Central Sales for integration into account plans
What will convince us:
- Master’s degree in Life Sciences, Biotechnology, Engineering or related field, or equivalent demonstrated professional experience
- Strong familiarity with Gene Therapy processes and the development of gene and nucleic acid-based therapies
- 3+ years of technical sales, applications support, or pre‑sales experience in a scientific or technical environment
- Demonstrated hunter mindset with proven ability to identify, advance, and win new opportunities
- Strong hands‑on technical capability, including demos, trials, and customer evaluations
- Excellent consultative communication skills, able to articulate technical and commercial value to diverse stakeholders
- Proficiency in CRM systems and structured sales processes, with strong documentation discipline
- Willingness to travel >50% as this role is heavily focused on external customers
About Sartorius
Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.
We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.
Join our global team and become part of the solution. We are looking forward to receiving your application.
www.sartorius.com/careers
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