Account Manager - Automation Solutions
At a glance
Mid-level Account Management role at Samuel, Son & Co. 1855. United States · full-time · $91,164–$136,746 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- Grow current accounts and open new opportunities across assigned U.S. industries and territories
- Build relationships with engineering, operations, manufacturing, and executive stakeholders
- Move complex opportunities from first contact through proposals, negotiation, and order close
- Keep CRM records, forecasts, opportunity tracking, and pipeline visibility accurate
- Work with Applications Engineering, Service, and Leadership through handoff and ongoing account support
What you bring
- At least five years selling automation, machinery, engineered systems, or capital equipment
- B2B experience with complex technical sales cycles and high-value, long-duration opportunities
- A record of expanding existing accounts and creating new business with industrial manufacturing customers
- Strong negotiation, communication, relationship-building, and CRM pipeline management skills
- Ability to travel across the United States, with a valid passport and driver’s license
Who this fits
This role suits a commercially driven, organized account manager who can handle technical discussions and build relationships from engineering teams through executives. You’ll need to work with machine builders, automation integrators, or industrial manufacturing customers and stay accountable for pipeline growth and order conversion. Travel throughout the United States is required.
From the employer
Role Overview
Samuel Automation is seeking an experienced Account Manager focused on growing existing customer relationships while developing new business opportunities across targeted manufacturing industries within the United States.
This role combines strategic account management with proactive business development. The successful candidate will manage and expand established customer accounts while identifying and developing new opportunities within assigned industries and territories.
The position requires strong commercial, technical, and relationship-building capabilities, particularly within complex automation and capital equipment sales environments.
Key Responsibilities
- Manage and grow existing customer accounts within assigned industries and territories
- Develop new business opportunities with prospective customers and strategic target accounts
- Build and maintain a strong pipeline of qualified opportunities
- Develop long-term customer relationships across engineering, operations, manufacturing, and executive leadership teams
- Identify customer manufacturing challenges and position Samuel Automation solutions accordingly
- Collaborate closely with Applications Engineering, Service, and Leadership teams
- Maintain accurate CRM data, opportunity tracking, forecasting, and pipeline visibility
- Participate in customer visits, technical discussions, trade shows, and industry events
- Support proposal development, commercial negotiations, and contract discussions
- Drive opportunities from initial engagement through quotation, negotiation, and order closure
- Support customer handoff to project execution teams while maintaining ongoing customer engagement after order placement
- Ensure high levels of customer satisfaction and long-term account development
- Provide feedback on market trends, competitive activity, and customer needs
- Represent Samuel Automation professionally within the marketplace and position the company as a trusted long-term automation partner
Required Qualifications
- 5+ years of experience in automation, machinery, engineered systems, or capital equipment sales
- Strong B2B sales background with experience managing complex technical sales cycles
- Experience working with machine builders, automation integrators, or industrial manufacturing customers
- Proven track record of growing existing accounts and developing new business opportunities
- Experience managing high-value opportunities with long sales cycles
- Strong commercial and negotiation skills
- CRM experience and disciplined pipeline management
- Strong communication and relationship-building skills
- Ability to engage both technical and executive-level stakeholders
- Ability to travel throughout the United States as required
- Valid passport and driver’s license
Preferred Qualifications
- Experience in pharmaceutical, medical device, life sciences, packaging, or advanced manufacturing industries
- Experience selling custom automation systems or integrated manufacturing solutions
- Engineering or technical background
- Experience with strategic account management
- Exposure to regulated manufacturing environments
What Success Looks Like
- Consistent growth of existing customer accounts
- Development of new qualified business opportunities
- Strong pipeline management and forecasting discipline
- High customer satisfaction and long-term relationship development
- Effective collaboration across Sales, Applications, and Operations teams
- Successful conversion of opportunities into profitable orders
Key Characteristics
- Commercially driven and proactive
- Strong relationship builder
- Structured and disciplined
- Comfortable managing complex technical discussions
- Results-oriented
- Strong ownership mentality
- Self-driven and highly accountable
The base salary range for this position is $91,164 - $136,746 per year (USD). The posted range reflects the expected base salary for this position. Actual base salary will be determined based on factors such as geographic location, skills, education, and experience, as well as internal equity considerations. Offers are typically made within the range and not at the top of the range to support growth and progression. This position is eligible to participate in a variable sales incentive plan. Incentive awards, if any, are based on business and individual performance and are not guaranteed.
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