Account Manager
Ricoh Careers Open · verified Oct 18, 2026 At a glance
Manager-level Account Management role at Ricoh Careers. Bloomington · full-time · no salary stated · we estimate $91,875–$141,098.
Ricoh Careers has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Find new customers and grow current accounts through targeted business development
- Research customer organizations, uncover business challenges, and use consultative questions to shape recommendations
- Build connections with decision-makers and influencers, then communicate how solutions can support business goals
- Present solution recommendations virtually and in person, including the potential financial impact of technology investments
What you bring
- A bachelor's degree or equivalent professional experience
- At least three years in business development, account management, or sales
- You can research customer organizations and hold business-level conversations
- You can manage several accounts and priorities, with a basic grasp of P&L concepts
Who this fits
This role suits someone who sells consultatively and can connect customer needs with business outcomes. It is primarily office-based, includes about twenty percent travel, and may involve occasional overnight trips.
From the employer
Account Manager
POSITION PROFILE
Account Manager Overview
The Account Manager is responsible for driving new business development, expanding existing customer relationships, and helping clients solve critical business challenges through Ricoh's technology and digital transformation solutions. This role requires a consultative sales approach, focusing on understanding customer needs, business objectives, and decision-making processes to position Ricoh's solutions effectively.
Key Responsibilities- Generate new business opportunities and grow existing accounts.
- Build relationships with key decision-makers and influencers.
- Identify and solve customer business challenges through research, discovery, and consultative questioning.
- Understand customer buying behaviors and business needs rather than focusing solely on products or services.
- Effectively communicate the value of Ricoh's solutions and digital transformation capabilities.
- Demonstrate how technology investments can positively impact a customer's financial performance.
- Deliver professional presentations and solution recommendations both virtually and in person.
- Increase market share through strategic business development activities.
- Bachelor's degree or equivalent professional experience.
- Minimum of 3 years of business development, account management, or sales experience.
- Strong verbal and written communication skills.
- Ability to research customer organizations and conduct business-level conversations.
- Proven ability to manage multiple accounts and priorities effectively.
- Foundational understanding of financial concepts, including P&L components.
- Experience selling IT services, software solutions, or technology-based services.
- Knowledge of document management, workflow automation, or digital transformation solutions.
- Business development and prospecting expertise.
- Relationship-building and stakeholder management.
- Consultative and solution-based selling.
- Strategic thinking and problem-solving.
- Executive-level communication and presentation skills.
- Collaboration and influence across teams and customer organizations.
- Ability to assess customer environments and develop expansion strategies.
- Strong learning agility and adaptability.
- Capability to build sponsorship and advocacy throughout the customer buying process.
- Primarily office-based with standard business working conditions.
- Work involves analyzing complex information and communicating recommendations effectively.
- Minimal physical demands, with occasional lifting of items under 10 pounds.
- Approximately 20% travel required, including occasional overnight travel.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
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