Sales Development Representative

Relay is the Intelligent System of Action for the physical economy. While the digital revolution has often left the deskless workforce behind, we are closing that gap by transforming analog frontline operations into a data-rich, AI-powered ecosystem. We aren't just selling radios, we’re building the digital foundation for the 80% of the global workforce that doesn't work at a desk.

Why Join Relay?

• A Proven Winner: Join a hyper-growth company trusted by over 10% of the Fortune 500, continuing to move upmarket with massive impact.
• High Value, High Impact: With 47% of our revenue from $100K+ ARR customers and 135% Net Revenue Retention (NRR), you'll be joining a company rooted in value creation.
• Market-Leading Innovation: The Relay platform captures 1 billion new data points weekly and features award-winning AI tools like TeamTranslate™, with 500% YoY growth.
• World-Class Leadership: Our stellar leadership team is built to help us scale toward our next major milestones.
• The Relay Culture: We’re dedicated to helping you do the best work of your life (BWIML), investing in your growth through L.I.T., living our CHASE values, and learning from incredibly talented, supportive teammates who make the work (and the wins) better every day.

Now, here’s what we’re building, and where you come in.

This is a hybrid position and based in our amazing Raleigh HQ - our core 'anchor' days as a business are onsite Monday, Wednesday, and Fridays in office.

Job Overview:

Relay’s Sales Development Representative will be responsible for generating new and high-quality pipeline for the sales team. Using a comprehensive sales technology suite, you will contact target organizations and personas through channels such as phone calls, emails, direct mailers, social media, and events/networking. Every day you will be challenged by smart and driven teammates to learn, understand, and execute the sales process. . The ideal candidate is obsessed with customer experience, believes no detail is too small, and is excited to multitask & drive simultaneous projects.

What you will do:

• Generate new, high-quality sales prospects for our team of Senior Account Executives
• Meet all key performance metrics and goals on a weekly and monthly basis
• Use all available sales data to recognize trends and drive outreach decisions
• Create successful multi-channel outreach campaigns targeting new prospects
• Deeply understand Relay’s product offerings
• Gain proficiency with our CRM and the full sales tech stack
• Periodically travel to events to meet prospects, provide face to face product demos, and generate new pipeline
• Work with a close-knit team of talented sales experts who will challenge you and support you in your professional growth

What you will bring to the role:

• You have an internal motivation and drive to succeed in a goal-driven position
• You are willing to learn in a fast-paced sales environment
• You possess the ability to embrace feedback and hold yourself accountable
• You show an eagerness to learn technology basics and apply them to business situations
• You are hungry and humble with a balance of confidence and relentlessly curiosity
• You are a hard worker with a strong sense of urgency
• You are a team player and FUN to work with!

About Relay | Culture, Benefits & Perks

Our culture hinges on Relayers getting LIT up in an environment that fosters Learning, Impact, and Teamwork, where we CHASE the best work of our lives. We call this BWIML (Best Work In My Life).

At Relay, we offer:

• 100% Paid Insurance: Health, Dental, Vision, Long/Short Term Disability, and Life Insurance for you and your dependents
• Generous Paid Time Off
• 401(k) Savings Plan + Company Match
• Baby Cash Reward + Paid Parental Leave
• Wellness Perks: If you’re joining our Raleigh-based HQ, you’ll have access to a world-class onsite fitness center with instructor-led classes, plus tennis, basketball, pickleball, and cycling
• Team Events & Culture: From company celebrations to team outings, we work hard and have fun doing it.
• Latest tech, standing desks, and all the tools and software you need to thrive

The future of frontline work is being built here. Come build it with us. We can’t wait to hear from you.

The Relay Hybrid Work Model

Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays, Wednesdays, and Fridays. These purposeful in-person days in a thoughtfully designed office help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.

We use AI tools to transcribe and summarize interviews for internal hiring purposes. Transcripts are accessible only to authorized hiring personnel and retained consistent with our data retention policies. Candidates who prefer not to have AI notetaking used may request to opt out without impact to your candidacy. For more information, please see our Candidate and Employee Privacy Notice linked here.