Community Manager
At a glance
Manager-level Community Marketing role at redstoneresidential. Rexburg · no salary stated · we estimate $65,306–$103,550 across the United States.
redstoneresidential has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Track the property’s performance measures and keep operations within the approved budget
- Set marketing, leasing and renewal plans to support occupancy, income and resident retention
- Oversee lease-up, rent collection and delinquency management at the property
- Train and assess staff on customer service, while building campus and community relationships
- Send weekly and monthly updates, and oversee work from marketing campaigns to construction projects
What you bring
- You have worked directly with clients and can present yourself professionally
- You have managed budgets and owned profit-and-loss results
- You can juggle projects and competing processes under pressure
- You can use or quickly learn Google Apps and Microsoft Office
- You can motivate teammates and give constructive feedback
Who this fits
This is the top site-level role, reporting to a Regional Manager and overseeing property operations and staff. It suits someone comfortable balancing financial performance, resident service and multiple projects. The position is full-time and based in Rexburg.
From the employer
Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. - and we're just getting started.
Our rapidly growing conventional housing portfolio reflects our ambitious, forward-thinking approach to real estate management. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences.
Redstone's purpose is "to empower our people and elevate communities." We achieve our purpose by embodying our core values:
- We Are Believers
- We Communicate Authentically with Care
- We Stay The Course
- We Drive Performance
CLASSIFICATION: Full-time, Exempt, Benefits Eligible
COMPENSATION: $22.00 Per Hour + ability to earn up to an additional 20% of salary in performance bonuses.
BENEFITS:
- Health, Vision, and Dental Insurance
- 15 days of PTO and 10 paid holidays
- 3 Paid service days
- Paid parental leave
- 401K Plan with up to 6% matching
- Continued Education Program
- Employee Assistance Program
- Short-term Disability Insurance
POSITION SUMMARY: The Community Manager is the top site-level position at Redstone Residential and is responsible for all aspects of property operation. The Community Manager reports to the Regional Manager. The Community Manager strives to achieve all operational and financial goals for the property.
KEY DUTIES & RESPONSIBILITIES:
- Monitor Redstone Key Performance Indicators (KPIs) on-site
- Managing the property to the approved operating budget and overseeing the lease-up of the property
- Coordinate the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals
- Collect rent and manage delinquency
- Work collaboratively with other staff members in a highly entrepreneurial environment.
- Create a positive environment that enhances the experience for our residents
- Build and maintain relationships with campus and community resources
- Promote and emphasize outstanding customer service through staff training and ongoing job performance evaluations
- Submit weekly and monthly reports to Redstone.
- Manage projects ranging from marketing initiatives to construction projects
EXPERIENCE & QUALIFICATIONS:
- “Client-ready” professional demeanor and presentation. Previous client interface experience is required.
- Detail-oriented work ethic, experience managing a budget, and P&L ownership are required
- Ability to manage projects and multitask several processes at once under stressful conditions
- Experience with Entrata Software or familiarity with property management software is a plus but not required.
- Ability to use and quickly learn technology – Google Apps, Microsoft Office
- Team Player – able to inspire team members to high levels of performance and to provide constructive feedback as needed
At Redstone Residential, we’re committed to creating a workplace where people thrive. We believe in elevating communities, starting with our own team. Whether you’re just beginning your career or looking to grow in a fast-paced, purpose-driven environment, we’d love to hear from you.
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.