Relationship Manager, Business Markets
At a glance
Manager-level Account Management role at RBC. London · full-time · no salary stated · we estimate CA$79,938–CA$115,510 across Canada.
RBC has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Build relationships with small business clients and recommend banking solutions that improve their experience and support revenue growth
- Review clients’ finances to identify needs, then advise on cash flow, borrowing, savings and ways to manage risk
- Follow up on leads and offers, and pursue business development opportunities to grow the client base and market share
- Assess lending and account viability using financial capacity, industry conditions, management strength and portfolio quality
- Make informed decisions on advisor work, resolve related operational or technical issues, and improve processes in your area
What you bring
- You can apply moderate to advanced expertise and judgment to advisor tasks and make independent decisions amid some ambiguity
- You can assess financial capacity, industry conditions, management capabilities and portfolio quality when evaluating lending risk
Who this fits
This role suits someone who can advise small business clients while developing relationships and business opportunities. It is based at the Fullarton Street address in London, Ontario, with a thirty-seven-and-a-half-hour work week.
From the employer
Job Description
• Engages small business clients through development and efficient administration of their banking needs, making recommendations to improve experience and grow revenue. • Conducts financial review and analysis to uncover client needs, delivering advice on cash flow management, debt, savings, and risk mitigation strategies aligned with business objectives. • Identifies growth opportunities and prospects through systematic lead follow up, timely action on offers, and business development activities to increase market share and client base. • Analyzes lending and account viability by evaluating financial capacity, industry conditions, management capabilities, and portfolio quality to minimize risk and ensure compliance with approval conditions. • Executes advisor tasks requiring moderate to advanced expertise and judgement to drive outcomes. • Applies independent decisions, typically guided by previous experience and knowledge to manage some ambiguity and deliver measurable impact on productivity. • Generates ideas to enhance processes within own work area and resolves business, operational and technical advisor related problems within scope of responsibility. • Fosters and strengthens relationships with key stakeholders, including team members, managers, and clients to achieve department or functional goals and drives innovation.Job Skills
Active Learning, Adaptability, Best Practice Implementation, Business Development, Communication, Customer Relationship Management (CRM), Decision Making, Financial Planning and Analysis (FP&A), TeamworkAdditional Job Details
Address:
148 FULLARTON ST:LONDONCity:
LondonCountry:
CanadaWork hours/week:
37.5Employment Type:
Full timePlatform:
PERSONAL & COMMERCIAL BANKINGJob Type:
RegularPay Type:
SalariedPosted Date:
2026-10-20Application Deadline:
2026-11-03Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.