growthroles

Payment Design and billing Planning - Marketing Division

Rakuten global.rakuten.com Open · verified Sep 22, 2026
Tokyo Full-time Mid-level General Marketing

At a glance

Mid-level General Marketing role at Rakuten. Tokyo · full-time.

Pay not stated General Marketing salary

RoleGeneral Marketing
SeniorityMid-level
LocationTokyo
EmploymentFull-time
PostedDec 11, 2025 · 9mo ago
Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

  • Lead projects that involve multiple departments and outside partner companies
  • Use analysis to identify issues, then plan and put improvement actions into practice
  • Improve operational workflows along with customer FAQs and user interfaces
  • Coordinate, negotiate, and reach agreements with related partner companies

What you bring

  • You have experience managing projects from planning through execution
  • You can think logically and turn findings into practical plans
  • You communicate and negotiate effectively with internal teams and external companies
  • You can take ownership when conditions change while aligning everyone involved

Who this fits

This role suits a mid-level marketer who can drive cross-functional planning and operational improvements in a mobile billing and collections setting. Fluent Japanese and intermediate English are specified. Experience in telecommunications, mobile services, payment systems, accounting, credit cards, web services, databases, SQL, or BI tools would strengthen your fit.

From the employer

Job Description:

Business Overview

The Marketing Division leads brand, creative, marketing, and membership as a cross-group organization with a mission to expand Rakuten Group's membership value and ecosystem of over 70 services.

We believe that the mobile domain is a platform that plays a fundamental role in the ecosystem, and as the Marketing Division, we are further promoting collaboration with Rakuten Mobile.

Department Overview

Marketing Planning Department is an organization that leads the planning of Rakuten Mobile's plans and product strategies and their implementation.

Payment Designing Department is responsible for credit screening, billing, and charge collection in the BtoC mobile business, and oversees the entire process.

Billing Planning Section is the team that leads the planning and implementation of solutions to ensure accurate and efficient billing and collection for customers.

Position:

Why We Hire

As we expand our MNO services, we are looking for people who can enjoy new challenges together with professionalism.

 

Position Details

- Promotion of cross-organizational projects

- Planning and implementation of analysis and improvement measures

- Planning for operational improvement, FAQ and UI improvement

- Collaboration and negotiation with each related partner company

 

Mandatory Qualifications:

- Project management experience

- Logical thinking and planning skills

- Flexible communication, negotiation, and bargaining skills both internal and external

- Ability to flexibly respond to changes in the environment, and to lead solutions by running on one's own while coordinating with all related parties

 

Desired Qualifications:

- Business English

- Experience in telecommunications industry

- Knowledge and experience in the mobile industry

- Knowledge and experience in payment systems and accounting

- Experience in credit card industry

- Experience in web services

- Knowledge and experience with databases and SQL

- Experience with BI tools

[id:cmorec mkpd]
#business #strategyplanning #marketingdiv

Languages:

English (Overall - 2 - Intermediate), Japanese (Overall - 4 - Fluent)

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